Job Duties: Aquatic Centre Operations Manager

Aquatic Centre Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Aquatic Centre Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

An Aquatic Centre Operations Manager oversees the daily operations of an aquatic facility, ensuring safety, cleanliness, and customer satisfaction. They manage staff, including lifeguards and maintenance personnel, and coordinate training programs. They are responsible for scheduling, budgeting, and maintaining equipment and water quality standards. Additionally, they develop and implement policies and procedures, handle customer inquiries and complaints, and organize events and programs to promote community engagement. They also ensure compliance with health and safety regulations and collaborate with local authorities and organizations to enhance the facility’s offerings.

Typical Work Day

An Aquatic Centre Operations Manager starts their day by inspecting the facility to ensure safety and cleanliness. They review staff schedules, conduct team briefings, and address any immediate concerns. Throughout the day, they oversee pool maintenance, manage budgets, and coordinate with vendors for supplies. They also handle customer inquiries, resolve complaints, and ensure compliance with health and safety regulations. Regular meetings with senior management and staff are held to discuss performance and improvements. The day often ends with administrative tasks, such as reporting and planning for upcoming events or programs.

Regular Meetings

An Aquatic Centre Operations Manager would run or attend various types of meetings to ensure smooth facility operations. They would conduct staff meetings to discuss schedules, training, and safety protocols. They would also attend budget meetings with financial officers to review expenses and allocate resources. Regular maintenance meetings with technical staff would be essential to address equipment and facility upkeep. Additionally, they would participate in community outreach meetings to plan events and programs. Lastly, they would attend compliance meetings to ensure adherence to health and safety regulations.

Alternative Names

An Aquatic Centre Operations Manager can also be referred to as a Pool Operations Manager, Aquatic Facility Manager, or Aquatic Centre Director. Other alternative names include Aquatic Program Manager, Swimming Pool Manager, and Aquatics Director. In some organizations, this role might be known as a Waterpark Operations Manager or Aquatic Services Manager. Additionally, titles such as Aquatic Coordinator or Aquatic Supervisor are sometimes used to describe similar responsibilities within the field.

Software

An Aquatic Centre Operations Manager would need a variety of software to efficiently manage the facility. They would require scheduling software to organize staff shifts and pool usage. Customer relationship management (CRM) software is essential for handling memberships and customer inquiries. Financial management software is necessary for budgeting, invoicing, and payroll. Maintenance management software helps track equipment servicing and repairs. Additionally, safety and compliance software ensures adherence to health and safety regulations. Marketing software can assist in promoting the centre’s programs and events. Finally, inventory management software is useful for tracking supplies and equipment.

Templates

An Aquatic Centre Operations Manager would need a variety of templates to ensure smooth and efficient operations. These would include staff scheduling templates to manage lifeguard and instructor shifts, maintenance checklists for pool and facility upkeep, incident report forms for documenting accidents or issues, and customer feedback forms to gather input from patrons. Additionally, they would require budget tracking templates to monitor expenses and revenue, event planning templates for organizing swim meets or community events, and training logs to track staff certifications and ongoing education. These templates help streamline processes and maintain high standards of safety and service.