Job Duties: Brasserie Operations Manager

Brasserie Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Brasserie Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Brasserie Operations Manager oversees daily operations, ensuring smooth service and high-quality customer experiences. They manage staff, including hiring, training, and scheduling, to maintain efficient workflow. Inventory control, including ordering supplies and managing stock levels, is crucial. They ensure compliance with health and safety regulations and handle customer complaints or issues promptly. Financial responsibilities include budgeting, cost control, and financial reporting. Marketing and promotional activities to attract and retain customers also fall under their purview. They collaborate with chefs to develop and update menus, ensuring a balance between customer preferences and profitability.

Typical Work Day

A Brasserie Operations Manager starts their day by reviewing reservations and staff schedules. They conduct a morning briefing with the team to discuss daily specials, any VIP guests, and potential issues. Throughout the day, they oversee food and beverage service, ensuring quality and efficiency. They handle customer inquiries and complaints, ensuring a positive dining experience. Administrative tasks include inventory management, ordering supplies, and coordinating with vendors. They also monitor financial performance, analyzing sales and expenses. In the evening, they ensure a smooth dinner service, often assisting on the floor during peak hours. Before closing, they review the day’s performance, address any issues, and prepare for the next day.

Regular Meetings

A Brasserie Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss daily tasks, customer service, and performance reviews. They would also hold inventory and supply chain meetings to manage stock levels and supplier relationships. Financial meetings to review budgets, expenses, and profitability are crucial. Additionally, they would attend marketing strategy sessions to plan promotions and events. Health and safety meetings to ensure compliance with regulations are also essential. Lastly, they might participate in community or industry networking events to build relationships and stay updated on trends.

Alternative Names

A Brasserie Operations Manager can be referred to by several alternative names. One common title is Restaurant Operations Manager, which emphasizes the broader scope of managing a dining establishment. Another alternative is Food and Beverage Manager, highlighting the focus on overseeing the culinary and drink services. Additionally, the title Hospitality Manager can be used, reflecting the role’s responsibility for ensuring a welcoming and efficient environment. Some establishments might also use the term General Manager, particularly if the brasserie is part of a larger hotel or resort.

Software

A Brasserie Operations Manager would need several types of software to efficiently manage daily operations. Point of Sale (POS) systems are essential for handling transactions and tracking sales. Inventory management software helps in monitoring stock levels and ordering supplies. Scheduling software is crucial for staff management and shift planning. Customer Relationship Management (CRM) systems assist in maintaining customer loyalty and managing reservations. Financial management software is necessary for budgeting, payroll, and financial reporting. Additionally, marketing software can be used for promotions and social media management. These tools collectively ensure smooth and efficient brasserie operations.

Templates

A Brasserie Operations Manager would need several types of templates to ensure smooth operations. These include staff scheduling templates to manage shifts efficiently, inventory management templates to track stock levels and orders, and financial reporting templates for budgeting and expense tracking. Additionally, they would benefit from customer feedback forms to gather insights on service quality, maintenance checklists to ensure equipment and facilities are in good condition, and training manuals to onboard new employees effectively. Event planning templates would also be useful for organizing special events and promotions.