Job Duties: Cambodian Restaurant Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Cambodian Restaurant. Want to stay up-to-date with all things operations management? See our resources.

Cambodian Restaurant Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Cambodian Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Cambodian Restaurant Operations Manager oversees daily operations, ensuring efficient service and high-quality food standards. They manage staff, including hiring, training, and scheduling, to maintain a productive work environment. They handle inventory, order supplies, and coordinate with vendors to ensure the availability of authentic Cambodian ingredients. Financial responsibilities include budgeting, cost control, and financial reporting. They also ensure compliance with health and safety regulations. Customer satisfaction is a priority, so they address complaints and implement improvements. Marketing and promotional activities are also part of their role to attract and retain customers.

Typical Work Day

A Cambodian Restaurant Operations Manager starts the day by reviewing reservations and coordinating with the kitchen staff to ensure ingredient availability. They oversee the setup of the dining area, ensuring cleanliness and proper table arrangements. Throughout the day, they manage staff schedules, address customer inquiries, and resolve any service issues. They also monitor inventory levels, placing orders for supplies as needed. Financial tasks include reviewing daily sales reports and managing budgets. The manager ensures compliance with health and safety regulations and may also engage in marketing activities to promote the restaurant. The day typically ends with a staff debrief to discuss performance and areas for improvement.

Regular Meetings

A Cambodian Restaurant Operations Manager would run or attend various types of meetings to ensure smooth operations. They would conduct staff meetings to discuss daily tasks, service standards, and any issues. They would also hold training sessions to educate staff on new menu items or procedures. Regular financial review meetings with the accounting team would be essential to monitor budgets and expenses. Additionally, they would attend supplier meetings to negotiate contracts and ensure quality ingredients. Customer feedback sessions might also be held to improve service and menu offerings. Lastly, they would participate in strategic planning meetings with owners or senior management to discuss long-term goals and growth strategies.

Alternative Names

A Cambodian Restaurant Operations Manager can also be referred to as a Cambodian Restaurant General Manager, emphasizing their overall responsibility for the establishment. Another alternative name is Cambodian Restaurant Supervisor, highlighting their role in overseeing daily operations. They might also be called a Cambodian Restaurant Director, which underscores their leadership and strategic planning duties. Additionally, the title Cambodian Restaurant Administrator can be used to reflect their administrative and organizational responsibilities. Lastly, they could be known as a Cambodian Restaurant Operations Director, indicating a higher level of oversight and management within the restaurant.

Software

A Cambodian Restaurant Operations Manager would need various types of software to ensure smooth operations. They would benefit from a robust Point of Sale (POS) system for efficient transaction handling and inventory management. Scheduling software is essential for staff management and shift planning. Accounting software helps in tracking expenses, revenues, and payroll. Customer Relationship Management (CRM) software aids in managing customer interactions and loyalty programs. Additionally, reservation and table management software streamline bookings and seating arrangements. Lastly, marketing software, including social media management tools, is crucial for promoting the restaurant and engaging with customers.

Templates

A Cambodian Restaurant Operations Manager would need various templates to streamline operations. These include employee scheduling templates to ensure adequate staffing, inventory management templates to track stock levels and order supplies, and financial reporting templates for budgeting and expense tracking. Additionally, they would benefit from customer feedback forms to gather insights on dining experiences, menu planning templates to organize seasonal and special dishes, and training manuals to onboard new staff efficiently. Reservation and event booking templates would also be essential for managing customer bookings and special events.

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