Job Duties: Cattery Operations Manager

Cattery Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Cattery Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Cattery Operations Manager oversees the daily operations of a cattery, ensuring the well-being and care of all cats. They manage staff, coordinate schedules, and maintain high standards of cleanliness and hygiene. Responsibilities include monitoring the health and behavior of cats, administering medications, and liaising with veterinarians. They handle customer inquiries, manage bookings, and ensure compliance with relevant regulations. Additionally, they oversee inventory, order supplies, and manage budgets. Effective communication and organizational skills are essential to ensure a smooth and efficient operation.

Typical Work Day

A Cattery Operations Manager starts their day by overseeing the feeding and health checks of all cats. They ensure the cleanliness of the cattery, coordinating with staff for daily cleaning tasks. Administrative duties follow, including scheduling, inventory management, and customer communications. They handle bookings, update records, and address any client concerns. Throughout the day, they monitor the cats’ well-being, administer medications if needed, and manage any behavioral issues. Staff training and performance reviews are also part of their responsibilities. The day concludes with a final check on the cats and facility, ensuring everything is secure and in order.

Regular Meetings

A Cattery Operations Manager would run or attend various types of meetings to ensure smooth operations. They would conduct staff meetings to discuss daily tasks, animal care protocols, and training updates. They might also hold one-on-one meetings for performance reviews and addressing individual concerns. Additionally, they would attend budget and financial planning meetings with upper management to discuss resource allocation. Client meetings would be essential for discussing pet care requirements and addressing any concerns. Lastly, they might participate in industry conferences or networking events to stay updated on best practices and innovations in animal care.

Alternative Names

A Cattery Operations Manager can be referred to by several alternative names. One common title is Cattery Manager, which emphasizes the managerial aspect of the role. Another alternative is Cat Care Facility Manager, highlighting the care and facility management responsibilities. Some may also use the term Feline Care Manager, focusing on the specific animal under their supervision. Additionally, the title Cat Boarding Manager is used, particularly in facilities that offer boarding services. Lastly, the term Feline Operations Supervisor can be employed to denote a supervisory role within the cattery.

Software

A Cattery Operations Manager would need several types of software to efficiently manage daily operations. Pet management software is essential for tracking animal health records, bookings, and client information. Inventory management software helps in monitoring supplies like food, litter, and medications. Scheduling software is crucial for organizing staff shifts and appointments. Financial management software aids in budgeting, invoicing, and payroll. Additionally, customer relationship management (CRM) software can enhance client communication and satisfaction. Lastly, security software ensures the safety of digital records and sensitive information.

Templates

A Cattery Operations Manager would need a variety of templates to ensure smooth and efficient operations. These would include daily care schedules to track feeding, cleaning, and exercise routines for each cat. Health monitoring templates are essential for recording vaccinations, medical treatments, and any health concerns. Client intake forms would streamline the process of onboarding new cats, capturing essential information about their needs and behaviors. Additionally, reservation and booking templates would help manage client appointments and boarding schedules. Financial templates for budgeting, invoicing, and expense tracking are also crucial for maintaining the cattery’s financial health. Lastly, staff scheduling templates would ensure adequate coverage and efficient use of personnel.