Job Duties: Chinese Medicine Store Operations Manager

Chinese Medicine Store Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Chinese Medicine Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Chinese Medicine Store Operations Manager oversees daily store operations, ensuring efficient and effective service. They manage inventory, including ordering and stocking traditional Chinese medicinal products. They supervise staff, providing training on product knowledge and customer service. The manager ensures compliance with health regulations and store policies. They handle customer inquiries and resolve complaints, fostering a positive shopping experience. Financial responsibilities include budgeting, sales tracking, and financial reporting. They also collaborate with suppliers and practitioners to maintain product quality and availability. Marketing and promotional activities are planned and executed to attract and retain customers. Overall, they ensure the store runs smoothly and profitably.

Typical Work Day

A Chinese Medicine Store Operations Manager typically starts their day by reviewing sales reports and inventory levels to ensure stock is adequate. They then oversee staff, providing guidance and addressing any issues. Throughout the day, they interact with customers, offering product recommendations and ensuring excellent service. They also liaise with suppliers to order new stock and manage deliveries. Administrative tasks such as updating records, handling finances, and ensuring compliance with health regulations are also part of their routine. Regularly, they conduct staff training sessions to maintain high standards of knowledge and service. The day often ends with a final check of the store’s condition and preparation for the next day.

Regular Meetings

A Chinese Medicine Store Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss daily tasks, inventory levels, and customer service strategies. They would also hold training sessions to educate employees on new products and traditional Chinese medicine practices. Additionally, they would attend supplier meetings to negotiate prices and secure quality herbs and medicines. Regular financial review meetings with the accounting team to monitor sales and expenses are also essential. Lastly, they might participate in community outreach meetings to promote the store and educate the public on the benefits of Chinese medicine.

Alternative Names

The occupation of a Chinese Medicine Store Operations Manager can be referred to by several alternative names. These include Traditional Chinese Medicine (TCM) Store Manager, Herbal Medicine Shop Supervisor, Oriental Medicine Store Operations Director, and Chinese Herbal Pharmacy Manager. Other possible titles are TCM Retail Manager, Herbal Medicine Store Operations Coordinator, and Chinese Medicine Shop Administrator. Each of these titles reflects the role’s focus on managing the operations of a store that specializes in traditional Chinese medicinal products and services.

Software

A Chinese Medicine Store Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing customer data. Customer Relationship Management (CRM) software helps in maintaining customer records and enhancing service. Accounting software is crucial for financial management, including invoicing and payroll. Additionally, scheduling software aids in staff management and appointment bookings. Finally, compliance and regulatory software ensure adherence to health regulations and industry standards.

Templates

A Chinese Medicine Store Operations Manager would need various templates to streamline operations. These include inventory management templates to track stock levels of herbs and medicines, and sales report templates to monitor daily, weekly, and monthly sales performance. Employee scheduling templates are essential for organizing staff shifts efficiently. Customer feedback forms help gather insights for service improvement. Additionally, purchase order templates ensure consistent and accurate ordering from suppliers. Financial reporting templates assist in budgeting and financial analysis. Lastly, compliance checklists ensure adherence to health regulations and industry standards.