Job Duties: Countertop Contractor Operations Manager

Countertop Contractor Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Countertop Contractor Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Countertop Contractor Operations Manager oversees daily operations, ensuring projects are completed on time and within budget. They coordinate with clients, suppliers, and subcontractors to streamline workflow and maintain quality standards. Responsibilities include managing inventory, scheduling installations, and supervising staff. They also handle customer service issues, resolve conflicts, and ensure compliance with safety regulations. Additionally, they prepare reports, track project progress, and implement process improvements to enhance efficiency. Effective communication and organizational skills are essential to balance multiple tasks and maintain client satisfaction.

Typical Work Day

A Countertop Contractor Operations Manager typically starts their day by reviewing project schedules and coordinating with team leaders to ensure timely progress. They conduct morning meetings to address any issues and allocate resources efficiently. Throughout the day, they visit job sites to inspect work quality and compliance with safety standards. They also handle client communications, providing updates and addressing concerns. Administrative tasks include managing budgets, ordering materials, and processing invoices. In the afternoon, they often meet with suppliers and subcontractors to negotiate terms and ensure timely deliveries. The day usually ends with a review of the day’s accomplishments and planning for the next day’s activities.

Regular Meetings

A Countertop Contractor Operations Manager would run or attend various types of meetings. These include project planning meetings to discuss timelines, materials, and labor requirements with the project team. They would also conduct client meetings to review project specifications, provide updates, and address any concerns. Coordination meetings with suppliers and vendors are essential to ensure timely delivery of materials. Additionally, they would attend safety briefings to ensure compliance with regulations and internal policies. Regular team meetings to monitor progress, resolve issues, and optimize workflow are also crucial. Lastly, they might participate in financial review meetings to discuss budgets, costs, and profitability.

Alternative Names

A Countertop Contractor Operations Manager can be referred to by several alternative names. One common title is Countertop Installation Manager, emphasizing the installation aspect of the job. Another alternative is Countertop Project Manager, highlighting the project management responsibilities. Additionally, the role can be called Countertop Production Manager, focusing on overseeing the production process. Some may also refer to this position as Countertop Fabrication Manager, which underscores the fabrication duties involved. Lastly, the title Countertop Operations Supervisor can be used, indicating a supervisory role in operations. Each of these titles reflects different facets of the responsibilities associated with managing countertop contractor operations.

Software

A Countertop Contractor Operations Manager would need project management software to oversee job timelines and resource allocation efficiently. Customer relationship management (CRM) software is essential for managing client interactions and sales pipelines. Inventory management software helps track materials and supplies. Estimation and quoting software are crucial for providing accurate job quotes. Additionally, scheduling software ensures that installations and deliveries are well-coordinated. Accounting software is necessary for handling invoicing, payroll, and financial reporting. Lastly, design software can be useful for creating and reviewing countertop layouts and plans.

Templates

A Countertop Contractor Operations Manager would need several types of templates to streamline operations. These include project scheduling templates to manage timelines and deadlines, cost estimation templates to provide accurate quotes, and inventory management templates to track materials and supplies. Additionally, they would benefit from employee scheduling templates to coordinate labor, quality control checklists to ensure standards are met, and client communication templates for consistent and professional interactions. Safety compliance templates are also essential to adhere to regulations, and performance review templates help in evaluating staff productivity and efficiency.