Job Duties: Embroidery Shop Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Embroidery Shop. Want to stay up-to-date with all things operations management? See our resources.

Embroidery Shop Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Embroidery Shop Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

An Embroidery Shop Operations Manager oversees daily operations, ensuring efficient workflow and high-quality output. They manage staff, coordinate production schedules, and maintain inventory of materials. They also handle customer orders, ensuring timely delivery and addressing any issues or special requests. The manager is responsible for equipment maintenance and troubleshooting, as well as implementing safety protocols. They often liaise with suppliers and vendors to secure the best prices and materials. Additionally, they may be involved in marketing efforts to attract new clients and grow the business.

Typical Work Day

An Embroidery Shop Operations Manager starts the day by reviewing production schedules and ensuring all machines are operational. They coordinate with the design team to finalize artwork and approve samples. Throughout the day, they manage inventory, order supplies, and oversee staff to ensure quality and efficiency. They handle customer inquiries, provide quotes, and manage deadlines. Regularly, they troubleshoot technical issues and implement process improvements. By day’s end, they review completed orders, prepare shipments, and update records. They conclude by planning for the next day’s tasks and addressing any outstanding issues.

Regular Meetings

An Embroidery Shop Operations Manager would run or attend various types of meetings to ensure smooth operations. These include production planning meetings to coordinate schedules and resources, quality control meetings to address any issues with finished products, and team briefings to communicate daily tasks and goals. They would also attend client meetings to discuss custom orders and specifications, supplier meetings to negotiate material costs and delivery times, and financial review meetings to monitor budgets and expenses. Additionally, they might participate in training sessions to keep the team updated on new techniques and technologies.

Alternative Names

An Embroidery Shop Operations Manager can also be referred to as an Embroidery Production Manager, overseeing the entire production process within an embroidery shop. Another alternative name is Embroidery Shop Supervisor, focusing on supervising staff and ensuring quality control. Additionally, this role can be called an Embroidery Business Manager, emphasizing the business and administrative aspects of running the shop. Lastly, the title Embroidery Operations Coordinator can be used, highlighting the coordination of various operational tasks within the embroidery shop.

Software

An Embroidery Shop Operations Manager would need several types of software to efficiently run the business. They would require embroidery design software like Wilcom or Hatch for creating and editing embroidery patterns. Inventory management software, such as Fishbowl or Stitch Labs, is essential for tracking supplies and finished products. Customer relationship management (CRM) software like Salesforce or Zoho CRM helps manage client interactions and orders. Additionally, accounting software such as QuickBooks or Xero is necessary for handling financial transactions and payroll. Finally, project management tools like Trello or Asana can assist in organizing tasks and deadlines.

Templates

An Embroidery Shop Operations Manager would need several types of templates to ensure smooth operations. These include order processing templates to track customer orders and specifications, inventory management templates to monitor stock levels of threads, fabrics, and other materials, and scheduling templates to organize production timelines and staff shifts. Additionally, quality control checklists are essential to maintain high standards, while financial tracking templates help manage budgets and expenses. Marketing and customer communication templates are also crucial for promoting services and maintaining client relationships.

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