Job Duties: English Language School Operations Manager

English Language School Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of English Language School Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

An English Language School Operations Manager oversees daily operations, ensuring smooth functioning and high-quality educational services. They manage staff, including hiring, training, and performance evaluations. They coordinate class schedules, maintain student records, and handle administrative tasks. Budget management, including resource allocation and financial planning, is crucial. They ensure compliance with educational standards and regulations. The role involves liaising with students, parents, and teachers to address concerns and improve satisfaction. Marketing and outreach efforts to attract new students may also be part of their responsibilities. Additionally, they implement and monitor policies to enhance operational efficiency and educational outcomes.

Typical Work Day

An English Language School Operations Manager typically starts their day by reviewing emails and addressing urgent matters. They then meet with staff to discuss daily schedules, student progress, and any operational issues. Throughout the day, they oversee class assignments, manage resources, and ensure compliance with educational standards. They also handle administrative tasks such as budgeting, payroll, and procurement. Regularly, they meet with teachers to discuss curriculum improvements and student feedback. In the afternoon, they might conduct facility inspections and coordinate with external partners. Their day often ends with a review of the day’s activities and planning for the next.

Regular Meetings

An English Language School Operations Manager would run or attend various types of meetings. These include staff meetings to discuss curriculum updates, teacher performance, and student progress. They would also hold administrative meetings to review operational efficiency, budget allocations, and resource management. Additionally, they would participate in strategic planning sessions to set long-term goals and marketing strategies. Parent-teacher meetings to address student concerns and progress reports are also common. Lastly, they might attend industry conferences and networking events to stay updated on educational trends and best practices.

Alternative Names

An English Language School Operations Manager can be known by several alternative titles. They may be referred to as an English Language School Administrator, highlighting their role in overseeing administrative functions. Another common title is English Language School Director, which emphasizes their leadership and strategic responsibilities. They might also be called an English Language Program Coordinator, focusing on their role in managing educational programs. Additionally, the title English Language School Supervisor can be used to denote their supervisory duties over staff and operations.

Software

An English Language School Operations Manager would need a variety of software to efficiently manage the school’s operations. They would require a Learning Management System (LMS) like Moodle or Canvas to oversee course content and student progress. Scheduling software such as Google Calendar or Microsoft Outlook would be essential for managing class timetables and staff meetings. Customer Relationship Management (CRM) software like Salesforce would help in managing student inquiries and enrollment processes. Additionally, financial management software like QuickBooks or Xero would be necessary for budgeting and financial reporting. Communication tools such as Slack or Microsoft Teams would facilitate staff collaboration, while project management software like Trello or Asana would help in organizing tasks and projects.

Templates

An English Language School Operations Manager would need various templates to streamline administrative and educational processes. These include class schedules to organize course timings, attendance sheets to track student participation, and lesson plans to guide instructors. They would also require templates for student enrollment forms, feedback surveys to assess teaching effectiveness, and progress reports to monitor student development. Additionally, financial templates for budgeting and expense tracking, as well as marketing materials like brochures and social media posts, would be essential. Finally, staff evaluation forms and meeting agendas would help in managing and improving team performance.