This article outlines the information you need when working as an Operations Manager job at your Figurine Shop. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Figurine Shop Operations Manager
Contents
Figurine Shop Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Figurine Shop Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Figurine Shop Operations Manager oversees daily store operations, ensuring a smooth and efficient workflow. They manage inventory, coordinate with suppliers, and maintain optimal stock levels. Customer service is a priority, so they train and supervise staff to provide excellent service. They handle financial tasks, including budgeting, sales tracking, and financial reporting. Marketing and promotional activities are planned and executed to boost sales. The manager also ensures the store’s visual merchandising is appealing and aligns with brand standards. Additionally, they address customer inquiries and resolve any issues promptly to maintain customer satisfaction.
Typical Work Day
A Figurine Shop Operations Manager starts the day by overseeing the opening procedures, ensuring the store is clean and displays are well-organized. They review inventory levels, place orders for new stock, and manage deliveries. Throughout the day, they supervise staff, handle customer inquiries, and resolve any issues. They also monitor sales performance, analyze data, and implement strategies to boost sales. Regularly, they coordinate with suppliers and plan promotional events. Before closing, they ensure the cash register balances and prepare reports on daily sales and operations.
Regular Meetings
A Figurine Shop Operations Manager would run or attend various types of meetings to ensure smooth operations. They would conduct staff meetings to discuss sales targets, inventory updates, and customer service strategies. They would also hold training sessions for new employees and ongoing development for current staff. Regular inventory meetings with suppliers to manage stock levels and discuss new product lines are essential. Additionally, they would attend financial review meetings to analyze sales performance and budget adherence. Customer feedback sessions might also be held to improve service and product offerings.
Alternative Names
The occupation of Figurine Shop Operations Manager can be referred to by several alternative names. One common alternative is Figurine Store Manager, which emphasizes the retail aspect of the role. Another option is Collectible Figurine Shop Supervisor, highlighting the focus on collectible items. Additionally, the title Figurine Retail Operations Coordinator can be used to stress the operational and coordination responsibilities. Lastly, the term Specialty Figurine Store Director can be employed to underscore the specialized nature of the shop. Each of these titles reflects different facets of the role while maintaining the core responsibilities of managing a figurine shop.
Software
A Figurine Shop Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing sales data. Customer Relationship Management (CRM) software helps in maintaining customer records and enhancing customer service. Accounting software is necessary for managing finances, including expenses, revenues, and payroll. Additionally, marketing software, such as email marketing tools and social media management platforms, would be useful for promoting the shop and engaging with customers. Lastly, scheduling software can assist in staff management and shift planning.
Templates
A Figurine Shop Operations Manager would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels, orders, and deliveries. Sales report templates help in analyzing daily, weekly, and monthly sales performance. Employee scheduling templates ensure efficient staff allocation and coverage. Customer feedback forms are useful for gathering insights and improving service. Marketing campaign templates assist in planning and executing promotional activities. Financial report templates aid in budgeting and financial analysis. Lastly, maintenance checklists ensure the shop remains in optimal condition.
