Job Duties: Fish & Chips Restaurant Operations Manager

Fish & Chips Restaurant Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Fish & Chips Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Fish & Chips Restaurant Operations Manager oversees daily operations, ensuring high-quality food and service standards. They manage staff, including hiring, training, and scheduling, to maintain efficient workflow. Inventory control is crucial, requiring regular stock checks and supplier coordination. They handle customer service issues, ensuring satisfaction and addressing complaints promptly. Financial responsibilities include budgeting, cost control, and financial reporting. They also ensure compliance with health and safety regulations, conducting regular inspections. Marketing and promotional activities may also fall under their purview to attract and retain customers. Overall, they aim to create a positive dining experience while maintaining profitability.

Typical Work Day

A Fish & Chips Restaurant Operations Manager starts the day by overseeing the opening procedures, ensuring the kitchen and dining areas are clean and stocked. They coordinate with suppliers for fresh ingredients, manage staff schedules, and address any staffing issues. Throughout the day, they monitor food quality, customer service, and handle any complaints or feedback. They also manage inventory, track sales, and ensure compliance with health and safety regulations. During peak hours, they may assist in the kitchen or front-of-house to maintain smooth operations. At closing, they oversee cleaning, secure the premises, and review daily financial reports.

Regular Meetings

A Fish & Chips Restaurant Operations Manager would run or attend various types of meetings. These include staff meetings to discuss daily operations, menu updates, and customer service standards. They would also hold training sessions for new employees and ongoing training for current staff. Financial review meetings with the accounting team to analyze budgets, expenses, and profitability are essential. Additionally, they would attend supplier meetings to negotiate contracts and ensure quality ingredients. Health and safety meetings to comply with regulations and maintain a safe environment are also crucial. Lastly, they might participate in marketing strategy meetings to boost the restaurant’s visibility and customer base.

Alternative Names

The occupation of a Fish & Chips Restaurant Operations Manager can be referred to by several alternative names. One common alternative is “Fish & Chips Restaurant General Manager,” which emphasizes the overall leadership role. Another option is “Fish & Chips Restaurant Supervisor,” highlighting the oversight responsibilities. The title “Fish & Chips Restaurant Director” can also be used, suggesting a higher level of strategic planning and decision-making. Additionally, “Fish & Chips Restaurant Administrator” focuses on the administrative and organizational aspects of the job. Each of these titles reflects different facets of the role while maintaining the core responsibilities of managing a Fish & Chips restaurant.

Software

A Fish & Chips Restaurant Operations Manager would need several types of software to ensure smooth operations. Point of Sale (POS) software is essential for managing transactions and sales data. Inventory management software helps track stock levels and order supplies efficiently. Scheduling software is crucial for staff management and shift planning. Customer relationship management (CRM) software can enhance customer service and loyalty programs. Accounting software is necessary for financial tracking and reporting. Additionally, marketing software can assist in promoting the restaurant through social media and email campaigns. Lastly, compliance and safety software ensures adherence to health regulations and standards.

Templates

A Fish & Chips Restaurant Operations Manager would need several types of templates to ensure smooth operations. These include inventory management templates to track stock levels of fish, potatoes, and other ingredients. Scheduling templates are essential for organizing staff shifts and ensuring adequate coverage during peak hours. Financial reporting templates help monitor daily sales, expenses, and profitability. Additionally, customer feedback forms are useful for gathering insights to improve service quality. Maintenance checklists ensure equipment is in good working order, and training manuals standardize employee onboarding and ongoing education.