Job Duties: Gastropub Operations Manager

Gastropub Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Gastropub Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Gastropub Operations Manager oversees daily operations, ensuring high-quality food and beverage service. They manage staff, including hiring, training, and scheduling, to maintain efficient workflow. Inventory control, including ordering supplies and managing budgets, is crucial. They ensure compliance with health and safety regulations and handle customer complaints to maintain satisfaction. Marketing and promotional activities are planned to boost patronage. Financial duties include monitoring sales, managing expenses, and preparing reports. They collaborate with chefs to develop menus and ensure consistent food quality. Overall, they aim to create a welcoming atmosphere and drive business success.

Typical Work Day

A Gastropub Operations Manager typically starts their day by reviewing sales reports and inventory levels to plan for the day ahead. They conduct a morning meeting with staff to discuss daily specials, reservations, and any events. Throughout the day, they oversee kitchen and front-of-house operations, ensuring quality and efficiency. They handle customer inquiries and resolve any issues promptly. Administrative tasks such as scheduling, payroll, and vendor communications are also part of their routine. In the evening, they monitor service flow, assist during peak hours, and ensure a smooth closing process. Their day often ends with a review of the day’s performance and planning for the next.

Regular Meetings

A Gastropub Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss daily tasks, menu changes, and customer service standards. They would also hold training sessions for new hires and ongoing staff development. Financial review meetings with the accounting team to analyze budgets, expenses, and revenue are crucial. Supplier meetings to negotiate contracts and ensure quality ingredients are another key aspect. Additionally, they would attend marketing strategy sessions to plan promotions and events, and health and safety meetings to comply with regulations. Regular check-ins with the owner or upper management to report on overall performance are also essential.

Alternative Names

A Gastropub Operations Manager can be referred to by several alternative names. One common title is Gastropub General Manager, emphasizing their overall responsibility for the establishment. Another alternative is Gastropub Director of Operations, which highlights their strategic role in overseeing all operational aspects. They may also be called a Gastropub Venue Manager, focusing on the specific location they manage. Additionally, the title Gastropub Hospitality Manager can be used to underscore their role in ensuring excellent customer service and guest experience.

Software

A Gastropub Operations Manager would need several types of software to efficiently run the establishment. Point of Sale (POS) software is essential for managing transactions and sales. Inventory management software helps track stock levels and order supplies. Employee scheduling software is crucial for organizing staff shifts. Customer relationship management (CRM) software aids in managing reservations and customer feedback. Financial management software is needed for budgeting and accounting. Additionally, marketing software can assist in promoting the gastropub through social media and email campaigns. Lastly, compliance and safety software ensures adherence to health and safety regulations.

Templates

A Gastropub Operations Manager would need a variety of templates to streamline operations and maintain high standards. These include staff scheduling templates to ensure adequate coverage, inventory management templates to track stock levels and orders, and financial reporting templates for budgeting and profit analysis. Additionally, they would benefit from customer feedback forms to gather insights on service and food quality, event planning templates for organizing special events, and maintenance checklists to ensure the facility remains in top condition. These templates help in maintaining efficiency, consistency, and quality in the gastropub’s operations.