Job Duties: Greek Restaurant Operations Manager

Greek Restaurant Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Greek Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Greek Restaurant Operations Manager oversees daily operations, ensuring high-quality service and authentic cuisine. They manage staff, including hiring, training, and scheduling, to maintain efficiency and morale. They handle inventory, order supplies, and coordinate with vendors to ensure fresh ingredients. Financial duties include budgeting, cost control, and financial reporting. They ensure compliance with health and safety regulations and address customer feedback to enhance satisfaction. Marketing and promotional activities are also part of their role, aimed at increasing patronage. They work closely with the kitchen and front-of-house staff to ensure seamless operations and a memorable dining experience.

Typical Work Day

A Greek Restaurant Operations Manager starts the day by overseeing the kitchen and dining area, ensuring cleanliness and readiness. They review reservations and coordinate with the chef on menu specials and inventory needs. Throughout the day, they manage staff schedules, address customer inquiries, and resolve any issues that arise. They monitor financial transactions, track sales, and manage budgets. Regularly, they meet with suppliers to ensure the quality and timely delivery of ingredients. In the evening, they oversee the dinner service, ensuring smooth operations and customer satisfaction. Finally, they review the day’s performance and prepare for the next day.

Regular Meetings

A Greek Restaurant Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss daily tasks, menu updates, and customer service standards. They would also hold training sessions for new hires and ongoing staff development. Regular financial review meetings with the accounting team to monitor budgets and expenses are essential. Supplier meetings to negotiate contracts and ensure quality ingredients are crucial. Additionally, they would attend marketing strategy sessions to boost restaurant visibility and customer engagement. Lastly, they might participate in health and safety compliance meetings to ensure all regulations are met.

Alternative Names

A Greek Restaurant Operations Manager can also be referred to as a Greek Restaurant General Manager, emphasizing their overall responsibility for the establishment. Another alternative name is Greek Restaurant Director of Operations, highlighting their role in overseeing the daily functions and strategic planning. They might also be called a Greek Restaurant Hospitality Manager, focusing on customer service and guest satisfaction. Additionally, the title Greek Restaurant Business Manager can be used to underscore their involvement in financial and administrative tasks. Lastly, they could be known as a Greek Restaurant Floor Manager, particularly if their duties are more centered around the dining area and staff coordination.

Software

A Greek Restaurant Operations Manager would need several types of software to ensure smooth operations. Point of Sale (POS) software is essential for managing transactions and sales. Inventory management software helps track stock levels and order supplies efficiently. Employee scheduling software is crucial for organizing staff shifts and ensuring adequate coverage. Customer relationship management (CRM) software can enhance customer service and loyalty programs. Accounting software is necessary for managing finances, payroll, and expenses. Additionally, reservation and table management software can streamline bookings and optimize seating arrangements. Finally, marketing and social media management tools can help promote the restaurant and engage with customers online.

Templates

A Greek Restaurant Operations Manager would need various templates to streamline operations. These include employee scheduling templates to ensure adequate staffing, inventory management templates to track stock levels and order supplies, and financial reporting templates for budgeting and financial analysis. Additionally, they would benefit from customer feedback forms to gather insights on dining experiences, menu planning templates to organize seasonal and special offerings, and maintenance checklists to ensure the restaurant remains in top condition. Reservation and event planning templates would also be essential for managing bookings and special events efficiently.