This article outlines the information you need when working as an Operations Manager job at your Haberdashery. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Haberdashery Operations Manager
Contents
Haberdashery Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Haberdashery Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Haberdashery Operations Manager oversees the daily operations of a haberdashery store, ensuring smooth business activities. They manage inventory, order supplies, and maintain stock levels of fabrics, buttons, threads, and other sewing essentials. They supervise staff, provide training, and schedule shifts to ensure optimal customer service. The manager also handles budgeting, financial reporting, and sales analysis to meet revenue targets. They develop marketing strategies, organize promotional events, and maintain relationships with suppliers and customers. Additionally, they ensure the store complies with health and safety regulations and maintain a clean, organized, and welcoming environment for shoppers.
Typical Work Day
A Haberdashery Operations Manager typically starts their day by reviewing sales reports and inventory levels to ensure stock is adequate. They then meet with staff to assign tasks and discuss daily goals. Throughout the day, they oversee customer service, address any issues, and ensure the store is well-organized and visually appealing. They also liaise with suppliers to order new stock and negotiate prices. Administrative duties include updating records, managing budgets, and planning promotional events. The day often ends with a final check of the store and a brief meeting to review the day’s performance and plan for the next.
Regular Meetings
A Haberdashery Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss daily tasks, inventory management meetings to track stock levels and order supplies, and vendor meetings to negotiate terms and review new products. They would also attend financial review meetings to analyze sales performance and budget adherence, customer service meetings to address feedback and improve service quality, and strategic planning meetings to set long-term goals and marketing strategies. Additionally, they might participate in training sessions to keep staff updated on new trends and techniques.
Alternative Names
A Haberdashery Operations Manager can also be referred to as a Retail Operations Manager, particularly when emphasizing the retail aspect of the role. Another alternative name is Store Manager, which highlights the managerial responsibilities within the store. Additionally, the title Shop Manager can be used, especially in smaller or more specialized retail environments. In some contexts, the term Merchandise Manager might be appropriate, focusing on the management of goods and inventory. Lastly, the title Boutique Manager can be used if the haberdashery is positioned as a boutique store.
Software
A Haberdashery Operations Manager would need inventory management software to track stock levels and reorder supplies efficiently. Point of sale (POS) systems are essential for processing transactions and managing sales data. Customer relationship management (CRM) software helps in maintaining customer records and enhancing service. Accounting software is necessary for financial tracking and reporting. Additionally, scheduling software aids in staff management, while e-commerce platforms are crucial for online sales. Marketing automation tools can assist in promoting products and engaging with customers.
Templates
A Haberdashery Operations Manager would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels and reordering supplies. Sales report templates help in analyzing daily, weekly, and monthly sales performance. Employee scheduling templates ensure efficient staff allocation. Customer feedback forms are useful for gathering insights to improve service. Financial budgeting templates assist in planning and monitoring expenses. Marketing campaign templates help in organizing promotional activities. Lastly, supplier order forms are crucial for maintaining a steady supply chain.
