Job Duties: Heating Contractor Operations Manager

Heating Contractor Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Heating Contractor Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Heating Contractor Operations Manager oversees the daily operations of heating installation and maintenance services. They coordinate and schedule projects, ensuring timely and efficient completion. They manage a team of technicians, providing training and support to maintain high service standards. They also handle client communications, addressing inquiries and resolving issues. Budget management, procurement of materials, and ensuring compliance with safety regulations are key responsibilities. Additionally, they monitor performance metrics, implement process improvements, and maintain up-to-date knowledge of industry trends and technologies. Their role is crucial in ensuring customer satisfaction and operational efficiency.

Typical Work Day

A Heating Contractor Operations Manager typically starts their day by reviewing schedules and ensuring that all teams are dispatched to their respective job sites. They check inventory levels and coordinate with suppliers for necessary materials. Throughout the day, they monitor project progress, address any issues that arise, and ensure compliance with safety regulations. They also handle client communications, providing updates and resolving concerns. Administrative tasks include budgeting, invoicing, and preparing reports. The day often ends with a review of completed work and planning for the next day’s activities.

Regular Meetings

A Heating Contractor Operations Manager would run or attend various types of meetings. These include project planning meetings to discuss upcoming installations and maintenance schedules, and team briefings to allocate tasks and review safety protocols. They would also attend client meetings to understand requirements and provide progress updates. Coordination meetings with suppliers to ensure timely delivery of materials are essential. Additionally, they might participate in budget review sessions with financial managers and strategic planning meetings with senior management to align operational goals with company objectives. Regular performance review meetings with staff to assess productivity and address any issues are also common.

Alternative Names

A Heating Contractor Operations Manager can also be referred to as an HVAC Operations Manager, reflecting their role in overseeing heating, ventilation, and air conditioning systems. Another alternative name is Mechanical Services Operations Manager, emphasizing their broader responsibility in managing mechanical systems. They might also be called a Heating Services Manager, focusing specifically on heating-related tasks. Additionally, the title of Facilities Operations Manager can be used, highlighting their role in maintaining and managing building systems. Lastly, they could be known as a Thermal Systems Operations Manager, which underscores their expertise in thermal energy management.

Software

A Heating Contractor Operations Manager would need project management software to oversee job timelines and resource allocation efficiently. Customer relationship management (CRM) software is essential for managing client interactions and service history. Accounting software is necessary for handling invoicing, payroll, and financial reporting. Inventory management software helps track equipment and supplies. Scheduling software is crucial for coordinating staff and service appointments. Additionally, mobile field service management apps enable real-time communication and updates between the office and field technicians.

Templates

A Heating Contractor Operations Manager would need several types of templates to streamline operations and ensure consistency. These include job estimate templates for providing clients with cost breakdowns, work order templates to detail tasks for technicians, and maintenance checklists to ensure thorough inspections. Additionally, they would benefit from scheduling templates to manage technician assignments, invoice templates for billing clients, and safety compliance checklists to adhere to regulations. Customer feedback forms would also be useful for gathering client input, and inventory management templates would help track equipment and supplies. These templates collectively enhance efficiency, accuracy, and customer satisfaction.