Job Duties: Hiking Area Operations Manager

Hiking Area Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Hiking Area Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Hiking Area Operations Manager oversees the daily operations of hiking trails and facilities, ensuring safety and quality standards are met. They coordinate maintenance and repair activities, manage staff, and handle budgeting and resource allocation. They also develop and implement policies for trail use, conduct risk assessments, and respond to emergencies. Additionally, they engage with the community, promote environmental conservation, and collaborate with local authorities and organizations. Their role includes monitoring trail conditions, organizing events, and providing excellent customer service to enhance the overall visitor experience.

Typical Work Day

A Hiking Area Operations Manager typically starts their day by reviewing weather forecasts and trail conditions to ensure safety. They then coordinate with staff to assign daily tasks, such as trail maintenance and visitor assistance. Throughout the day, they monitor the hiking area, addressing any issues that arise, such as injuries or lost hikers. They also manage administrative duties, including budgeting, scheduling, and reporting. Regular communication with local authorities and environmental agencies is essential to maintain compliance with regulations. The day often ends with a debriefing session to review the day’s activities and plan for the next.

Regular Meetings

As a Hiking Area Operations Manager, one would run or attend various types of meetings. These include safety briefings to ensure all staff are aware of current conditions and protocols, and coordination meetings with park rangers and maintenance teams to discuss trail upkeep and resource allocation. They would also participate in strategic planning sessions with senior management to develop long-term goals and marketing strategies. Additionally, they might attend community outreach meetings to engage with local stakeholders and address public concerns. Regular staff meetings to review performance and address operational issues are also essential.

Alternative Names

The occupation of Hiking Area Operations Manager can be referred to by several alternative names. One common alternative is Trail Operations Supervisor, which emphasizes the oversight of trail maintenance and safety. Another option is Outdoor Recreation Manager, highlighting the broader scope of managing various outdoor activities. Additionally, the title Park Operations Coordinator can be used, focusing on the coordination of park facilities and services. Lastly, Wilderness Area Manager is another suitable alternative, emphasizing the management of natural and undeveloped areas. Each of these titles reflects different aspects of the responsibilities involved in managing hiking areas.

Software

A Hiking Area Operations Manager would need several types of software to effectively manage their responsibilities. Geographic Information System (GIS) software is essential for mapping trails and monitoring environmental changes. Project management tools like Trello or Asana help in organizing tasks and coordinating with team members. Customer relationship management (CRM) software, such as Salesforce, is useful for managing visitor information and feedback. Additionally, scheduling software like When I Work can streamline staff shifts, while financial management tools like QuickBooks assist in budgeting and financial planning. Lastly, communication platforms like Slack or Microsoft Teams facilitate efficient team communication.

Templates

As a Hiking Area Operations Manager, you would need several types of templates to streamline operations. These include maintenance checklists for trails and facilities, incident report forms for accidents or emergencies, and scheduling templates for staff shifts and volunteer coordination. Additionally, you would benefit from budget tracking templates to manage expenses and revenue, as well as marketing templates for promoting events and activities. Visitor feedback forms are essential for gathering input on the hiking experience, and safety briefing templates ensure consistent communication of guidelines to hikers.