Job Duties: Hoagie Restaurant Operations Manager

Hoagie Restaurant Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Hoagie Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Hoagie Restaurant Operations Manager oversees daily operations, ensuring high-quality food and service standards. They manage staff, including hiring, training, and scheduling, to maintain efficient workflow. Inventory control is crucial, requiring regular stock checks and supplier coordination. They handle customer service issues, ensuring satisfaction and addressing complaints promptly. Financial responsibilities include budgeting, cost control, and sales analysis to optimize profitability. Compliance with health and safety regulations is mandatory, necessitating regular inspections and staff training. Marketing efforts, such as promotions and community engagement, are also part of their role to drive business growth.

Typical Work Day

A Hoagie Restaurant Operations Manager starts the day by reviewing sales reports and inventory levels to plan for the day ahead. They oversee the preparation of ingredients, ensuring quality and consistency. Throughout the day, they manage staff schedules, provide training, and address any customer service issues. They also monitor food safety and cleanliness standards. During peak hours, they assist with food preparation and service to maintain efficiency. The manager handles vendor orders, tracks expenses, and implements marketing strategies. At closing, they review the day’s performance, reconcile cash registers, and prepare for the next day.

Regular Meetings

A Hoagie Restaurant Operations Manager would run or attend various types of meetings to ensure smooth operations. These include daily staff briefings to discuss shift responsibilities and address any immediate concerns. Weekly management meetings focus on performance reviews, sales targets, and operational challenges. Supplier meetings are held to negotiate contracts and ensure quality ingredients. Monthly financial reviews analyze profit margins and budget adherence. Health and safety meetings ensure compliance with regulations. Customer feedback sessions aim to improve service quality. Lastly, training sessions are conducted to enhance staff skills and maintain high service standards.

Alternative Names

The occupation of Hoagie Restaurant Operations Manager can be referred to by several alternative names. One common alternative is Sandwich Shop Manager, which emphasizes the broader category of sandwiches, including hoagies. Another term is Deli Manager, highlighting the delicatessen aspect of the establishment. Additionally, the title Food Service Manager can be used, focusing on the overall management of food service operations. Some may also refer to this role as a Fast Food Manager, particularly if the restaurant operates in a quick-service format. Lastly, the term Restaurant General Manager can be applied, encompassing the comprehensive responsibilities of managing a restaurant.

Software

A Hoagie Restaurant Operations Manager would need several types of software to ensure smooth operations. Point of Sale (POS) software is essential for handling transactions and tracking sales. Inventory management software helps in monitoring stock levels and ordering supplies. Scheduling software is crucial for managing staff shifts and ensuring adequate coverage. Customer relationship management (CRM) software aids in maintaining customer loyalty programs and handling feedback. Additionally, accounting software is necessary for managing finances, payroll, and expenses. Finally, marketing software can assist in promoting the restaurant through social media and email campaigns.

Templates

As a Hoagie Restaurant Operations Manager, you would need a variety of templates to streamline operations and maintain consistency. These include employee scheduling templates to ensure adequate staffing, inventory management templates to track supplies and reduce waste, and financial reporting templates for budgeting and profit analysis. Additionally, you would benefit from customer feedback forms to gauge satisfaction, training manuals to onboard new employees efficiently, and marketing plan templates to strategize promotions. Health and safety checklists are also essential to comply with regulations and maintain a safe environment.