Job Duties: Horse Riding School Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Horse Riding School. Want to stay up-to-date with all things operations management? See our resources.

Horse Riding School Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Horse Riding School Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Horse Riding School Operations Manager oversees daily operations, ensuring the smooth running of the facility. They manage staff, including instructors and stable hands, and coordinate schedules for lessons and events. They ensure the health and well-being of horses, overseeing feeding, veterinary care, and exercise routines. They handle administrative tasks such as budgeting, marketing, and customer service, addressing inquiries and resolving issues. They also ensure compliance with safety regulations and industry standards, maintaining equipment and facilities. Additionally, they may develop training programs and promotional activities to attract and retain clients.

Typical Work Day

A Horse Riding School Operations Manager typically starts their day by overseeing the care and feeding of the horses, ensuring they are healthy and ready for lessons. They coordinate with instructors to review the day’s schedule and address any special requirements or issues. Throughout the day, they manage administrative tasks such as booking lessons, handling customer inquiries, and maintaining financial records. They also ensure the facilities are clean and safe, and may assist with marketing efforts to attract new clients. Regularly, they meet with staff to discuss performance and improvements. Their day often ends with a final check on the horses and facilities, ensuring everything is in order for the next day.

Regular Meetings

As a Horse Riding School Operations Manager, one would run or attend various types of meetings. These include staff meetings to discuss schedules, training programs, and safety protocols. They would also hold client meetings to address concerns, feedback, and customize riding plans. Budget and financial review meetings with the finance team are essential to ensure the school’s profitability. Additionally, they would attend marketing strategy sessions to attract new clients and maintain the school’s reputation. Regular maintenance and facility meetings with the grounds crew ensure the stables and riding areas are in top condition. Lastly, they might participate in industry conferences to stay updated on best practices and network with other professionals.

Alternative Names

The occupation of Horse Riding School Operations Manager can be referred to by several alternative names. One common alternative is Equestrian Center Manager, which emphasizes the broader scope of managing an equestrian facility. Another term is Riding School Director, highlighting the leadership role within the educational aspect of the riding school. Additionally, the title Stable Manager can be used, focusing on the management of the stables and care of the horses. Lastly, the term Equestrian Program Coordinator can be employed, underscoring the coordination and organization of various equestrian programs and activities.

Software

A Horse Riding School Operations Manager would need scheduling software to manage lesson bookings and staff shifts efficiently. Customer relationship management (CRM) software is essential for maintaining client records and communication. Financial management software is necessary for handling billing, payroll, and budgeting. Inventory management software helps track supplies like feed and equipment. Additionally, safety and compliance software ensures adherence to industry regulations and standards. Marketing software aids in promoting the school and managing social media presence. Finally, training and performance tracking software is useful for monitoring the progress of both horses and riders.

Templates

A Horse Riding School Operations Manager would need various templates to streamline operations. These include lesson scheduling templates to organize classes and instructor availability, and student registration forms to capture essential details. Financial templates for budgeting, invoicing, and expense tracking are crucial for managing finances. Safety and incident report templates ensure proper documentation of any accidents or issues. Marketing templates for social media posts, newsletters, and promotional materials help in attracting new students. Additionally, employee timesheets and performance review templates are necessary for staff management.

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