Job Duties: Housing Cooperative Operations Manager

Housing Cooperative Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Housing Cooperative Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Housing Cooperative Operations Manager oversees the daily operations of a housing cooperative, ensuring smooth functioning and member satisfaction. They manage financial activities, including budgeting, accounting, and financial reporting. They coordinate maintenance and repair work, ensuring properties are well-maintained and comply with safety regulations. They facilitate communication between members and the board, addressing concerns and resolving conflicts. They also oversee administrative tasks, such as record-keeping and contract management. Additionally, they may organize community events and initiatives to foster a sense of community among members. Their role is crucial in maintaining the cooperative’s financial health, operational efficiency, and member engagement.

Typical Work Day

A Housing Cooperative Operations Manager typically starts their day by reviewing emails and addressing urgent issues. They then attend meetings with board members to discuss financial reports, maintenance schedules, and upcoming projects. Midday, they oversee staff, ensuring tasks like property maintenance and tenant communications are on track. They also handle tenant inquiries and resolve disputes. In the afternoon, they might review and approve budgets, coordinate with contractors for repairs, and ensure compliance with housing regulations. The day often ends with updating records and planning for the next day’s activities.

Regular Meetings

A Housing Cooperative Operations Manager would run or attend various types of meetings. These include board meetings to discuss strategic planning and policy decisions, and member meetings to address community concerns and updates. They would also conduct staff meetings to coordinate daily operations and maintenance schedules. Financial review meetings are essential for budget planning and financial health assessments. Additionally, they might attend vendor meetings to negotiate contracts and service agreements. Conflict resolution meetings are also crucial to mediate disputes among members. Lastly, training sessions for staff and members on cooperative principles and operational procedures are common.

Alternative Names

The role of a Housing Cooperative Operations Manager can be referred to by several alternative names. One common alternative is Housing Co-op Manager, which emphasizes the cooperative aspect of the housing arrangement. Another term is Cooperative Housing Administrator, highlighting the administrative responsibilities of the position. Additionally, the title Housing Cooperative Director can be used to denote a higher level of leadership within the cooperative. Some organizations might also use the term Residential Cooperative Manager to specify the residential nature of the housing. Lastly, the title Community Housing Manager can be employed to underscore the community-focused aspect of the role.

Software

A Housing Cooperative Operations Manager would need property management software to handle tenant information, lease agreements, and maintenance requests efficiently. Financial management software is essential for budgeting, accounting, and tracking expenses. Communication tools, such as email platforms and collaboration software, are necessary for coordinating with residents and staff. Document management systems help in organizing and storing important documents securely. Additionally, customer relationship management (CRM) software can assist in managing member interactions and improving service quality. Compliance and legal software ensure adherence to housing regulations and legal requirements.

Templates

A Housing Cooperative Operations Manager would need various templates to streamline operations and ensure consistency. These include membership application forms to standardize the intake process, lease agreements to outline terms and conditions for residents, and meeting agendas and minutes templates to facilitate organized and efficient board meetings. Financial report templates are essential for tracking budgets and expenditures, while maintenance request forms help manage repair and upkeep tasks. Additionally, communication templates, such as newsletters and notices, ensure clear and consistent information dissemination to members. Lastly, policy and procedure templates help maintain uniformity in cooperative governance.