Job Duties: Ice Skating Club Operations Manager

Ice Skating Club Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Ice Skating Club Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

An Ice Skating Club Operations Manager oversees daily operations, ensuring the facility runs smoothly and efficiently. They manage staff, including hiring, training, and scheduling. They coordinate ice time schedules for public skating, lessons, and events, balancing the needs of various user groups. Financial responsibilities include budgeting, billing, and financial reporting. They ensure the facility is well-maintained, addressing any maintenance or safety issues promptly. Marketing and community outreach are also key duties, promoting the club to attract new members and retain existing ones. Additionally, they handle customer service, resolving any issues or complaints to ensure a positive experience for all patrons.

Typical Work Day

An Ice Skating Club Operations Manager typically starts their day by inspecting the rink and ensuring all facilities are in top condition. They coordinate with staff to confirm schedules for public skating sessions, lessons, and private events. Throughout the day, they handle administrative tasks such as budgeting, payroll, and inventory management. They also address customer inquiries and resolve any issues that arise. Regular meetings with coaches and event planners are essential to ensure smooth operations. The manager often stays late to oversee evening events and ensure the rink is properly closed and secured.

Regular Meetings

An Ice Skating Club Operations Manager would run or attend various types of meetings. These include staff meetings to coordinate schedules and responsibilities, board meetings to discuss club policies and financials, and planning meetings for upcoming events and competitions. They would also attend safety and compliance meetings to ensure adherence to regulations, and marketing meetings to strategize on membership growth and community engagement. Additionally, they might hold one-on-one meetings with coaches to review training programs and performance, and member feedback sessions to address concerns and suggestions.

Alternative Names

An Ice Skating Club Operations Manager can also be referred to as a Skating Rink Manager, Ice Arena Manager, or Ice Rink Operations Director. Other alternative names include Ice Facility Manager, Skating Club Director, and Ice Sports Venue Manager. Additionally, this role might be known as a Skating Program Coordinator, Ice Rink General Manager, or Ice Skating Facility Supervisor. Each of these titles reflects the responsibilities of overseeing the daily operations, maintenance, and programming of an ice skating facility or club.

Software

An Ice Skating Club Operations Manager would need various types of software to efficiently manage the club. Scheduling software is essential for organizing ice time, lessons, and events. Membership management software helps track member information, payments, and renewals. Financial software is necessary for budgeting, accounting, and financial reporting. Marketing and communication tools, such as email marketing platforms and social media management software, are crucial for promoting the club and engaging with members. Additionally, facility management software can assist in maintaining the ice rink and other club facilities. Lastly, performance tracking software can be useful for monitoring skaters’ progress and achievements.

Templates

An Ice Skating Club Operations Manager would need a variety of templates to ensure smooth operations. These would include scheduling templates for ice time and classes, membership registration forms, and event planning checklists. Financial templates for budgeting, expense tracking, and invoicing are essential. Communication templates for newsletters, social media posts, and email announcements would help in keeping members informed. Additionally, safety and incident report forms, as well as staff scheduling and training documentation, are crucial for maintaining a safe and efficient environment.