Job Duties: Ice Skating Instructor Operations Manager

Ice Skating Instructor Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Ice Skating Instructor Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

An Ice Skating Instructor Operations Manager oversees the daily operations of a skating facility, ensuring smooth functioning and high-quality instruction. They manage a team of instructors, schedule classes, and coordinate events and competitions. Responsibilities include developing training programs, maintaining equipment, and ensuring safety protocols are followed. They handle customer inquiries, resolve complaints, and work on marketing strategies to attract new clients. Budget management, staff training, and performance evaluations are also key duties. Additionally, they collaborate with other departments to enhance overall facility operations and customer satisfaction.

Typical Work Day

An Ice Skating Instructor Operations Manager typically starts their day by reviewing the schedule and ensuring all instructors are assigned to their classes. They conduct a morning meeting to discuss daily goals and any issues. Throughout the day, they oversee lessons, provide feedback to instructors, and handle customer inquiries. They also manage administrative tasks such as payroll, inventory, and budgeting. In the afternoon, they might coordinate special events or training sessions. The day often ends with a review of the day’s performance and planning for the next day.

Regular Meetings

An Ice Skating Instructor Operations Manager would run or attend various types of meetings. These include staff meetings to coordinate schedules and discuss instructional strategies, safety meetings to ensure compliance with safety protocols, and training sessions to update instructors on new techniques. They would also attend budget meetings to manage financial resources, marketing meetings to plan promotional activities, and client feedback sessions to address customer concerns and improve services. Additionally, they might participate in community outreach meetings to foster partnerships and increase program visibility.

Alternative Names

An Ice Skating Instructor Operations Manager can be referred to by several alternative names. They might be called a Skating Program Director, overseeing the entire skating curriculum and staff. Another term could be Skating School Manager, emphasizing their role in managing the educational aspects of a skating school. They could also be known as a Skating Rink Operations Manager, highlighting their responsibility for the overall operations of the facility. Additionally, they might be called a Skating Academy Coordinator, focusing on their role in coordinating various programs and events.

Software

An Ice Skating Instructor Operations Manager would need scheduling software to efficiently manage class timetables and instructor availability. Customer relationship management (CRM) software is essential for handling client information and communication. Financial management software is necessary for budgeting, invoicing, and payroll. Performance tracking software helps monitor both instructor and student progress. Additionally, marketing software is useful for promoting classes and events. Facility management software ensures the maintenance and scheduling of the ice rink. Lastly, communication tools like email and messaging platforms are crucial for internal and external coordination.

Templates

An Ice Skating Instructor Operations Manager would need several types of templates to streamline operations. These include scheduling templates for organizing classes and instructor shifts, lesson plan templates to ensure consistent teaching methods, and evaluation forms for assessing student progress. Additionally, they would benefit from incident report templates for documenting any accidents or issues, marketing templates for promoting classes and events, and financial tracking templates to manage budgets and expenses. Lastly, feedback forms for both students and instructors would be essential for continuous improvement.