This article outlines the information you need when working as an Operations Manager job at your Marae. Want to stay up-to-date with all things operations management? See our resources.
Contents
In this article, we’ll look at the job information you need to know, including an example of Marae Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
A Marae Operations Manager oversees the daily operations and maintenance of a marae, ensuring it functions smoothly and efficiently. They coordinate events, ceremonies, and community activities, liaising with local iwi (tribes) and hapū (sub-tribes) to uphold cultural protocols. They manage budgets, staff, and volunteers, ensuring the marae is well-maintained and welcoming. Additionally, they handle bookings, prepare reports, and ensure compliance with health and safety regulations. The role also involves fostering relationships with external organizations and stakeholders to support the marae’s objectives and community engagement.
A Marae Operations Manager typically starts their day by reviewing the schedule of events and meetings. They coordinate with staff to ensure the marae is clean and prepared for visitors. Throughout the day, they oversee the logistics of ceremonies, manage bookings, and liaise with community leaders. They handle administrative tasks such as budgeting, reporting, and compliance with health and safety regulations. The manager also addresses any issues that arise, ensuring smooth operations. They often end the day by debriefing with the team and planning for upcoming events.
A Marae Operations Manager would run or attend various types of meetings to ensure the smooth functioning of the marae. These include planning meetings with the marae committee to discuss upcoming events and maintenance needs, coordination meetings with staff to allocate tasks and responsibilities, and community meetings to engage with local iwi (tribes) and hapū (sub-tribes). They would also attend financial meetings to review budgets and funding, and cultural meetings to ensure that all activities align with tikanga (customs) and kawa (protocols). Additionally, they might participate in external stakeholder meetings with government agencies and other organizations.
The occupation of Marae Operations Manager can be referred to by several alternative names. One common alternative is Marae Facility Manager, emphasizing the role’s focus on managing the physical aspects of the marae. Another term is Marae Coordinator, highlighting the organizational and logistical responsibilities. Additionally, the title Marae Administrator can be used, reflecting the administrative duties involved. Some may also refer to this role as Marae Custodian, which underscores the caretaker aspect of the position. Each of these alternative names captures different facets of the responsibilities associated with managing a marae.
A Marae Operations Manager would need various types of software to efficiently manage the facility. They would benefit from scheduling and booking software to coordinate events and reservations. Financial management software is essential for budgeting, invoicing, and tracking expenses. Communication tools like email clients and messaging apps are necessary for internal and external correspondence. Facility management software helps in maintaining the physical infrastructure. Additionally, project management tools can assist in organizing tasks and timelines. Cultural heritage management software may also be useful for preserving and sharing important cultural information.
A Marae Operations Manager would need a variety of templates to ensure smooth operations and effective communication. These would include booking forms for events and accommodations, maintenance checklists for facility upkeep, and budget templates for financial planning. Additionally, they would require health and safety compliance forms, staff scheduling templates, and visitor feedback forms. Event planning templates, including run sheets and catering orders, would also be essential. Lastly, they would benefit from templates for community outreach, such as newsletters and social media posts, to keep the community informed and engaged.