Job Duties: Meeting Planning Service Operations Manager

Meeting Planning Service Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Meeting Planning Service Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Meeting Planning Service Operations Manager oversees the coordination and execution of meetings and events. They are responsible for managing budgets, negotiating contracts with vendors, and ensuring compliance with regulations. They supervise staff, delegate tasks, and ensure that all logistical aspects, such as venue selection, catering, and transportation, are seamlessly organized. They also handle client communications, troubleshoot issues, and ensure that events meet client expectations. Additionally, they analyze event performance and implement improvements for future events. Their role requires strong organizational, communication, and problem-solving skills to ensure successful and efficient event operations.

Typical Work Day

A Meeting Planning Service Operations Manager typically starts their day by reviewing the schedule of upcoming events and meetings. They coordinate with clients to finalize details, ensuring all requirements are met. Throughout the day, they liaise with vendors, negotiate contracts, and oversee logistics such as venue setup, catering, and audiovisual needs. They also manage a team, delegating tasks and providing guidance. Regular check-ins with clients and team members ensure everything is on track. They troubleshoot any issues that arise and make adjustments as needed. The day often ends with a review of completed tasks and planning for the next day’s activities.

Regular Meetings

A Meeting Planning Service Operations Manager would run or attend various types of meetings, including client consultation meetings to understand event requirements and objectives. They would also conduct team coordination meetings to delegate tasks and ensure smooth operations. Budget review meetings are essential to manage financial aspects, while vendor negotiation meetings help secure services and supplies. Additionally, they would attend site inspection meetings to evaluate potential venues and post-event debrief meetings to assess performance and gather feedback. Regular status update meetings with stakeholders ensure alignment and progress tracking.

Alternative Names

The occupation of Meeting Planning Service Operations Manager can be referred to by several alternative names. One common alternative is Event Planning Manager, which emphasizes the broader scope of events beyond just meetings. Another alternative is Conference Services Manager, highlighting the focus on organizing conferences. Additionally, the title Event Operations Manager can be used to stress the operational aspects of the role. Some organizations might also use the term Corporate Event Manager to specify the corporate context of the events being planned. Lastly, the title Meeting and Event Services Manager can be used to encompass both meetings and other types of events.

Software

A Meeting Planning Service Operations Manager would need a variety of software to efficiently manage their tasks. Event management software like Cvent or Eventbrite is essential for planning and organizing events. Project management tools such as Asana or Trello help in tracking tasks and deadlines. Customer Relationship Management (CRM) software like Salesforce is crucial for managing client interactions. Communication tools like Slack or Microsoft Teams facilitate team collaboration. Additionally, financial software like QuickBooks aids in budgeting and expense tracking, while analytics tools like Google Analytics provide insights into event performance.

Templates

A Meeting Planning Service Operations Manager would need several types of templates to streamline their work. These include event planning checklists to ensure all tasks are completed, budget templates to track expenses, and venue comparison sheets to evaluate different locations. They would also need attendee registration forms to collect participant information, agenda templates to outline the schedule, and feedback survey forms to gather post-event insights. Additionally, they might use vendor contract templates to formalize agreements and communication plans to coordinate with stakeholders. These templates help maintain organization and efficiency in managing events.