Job Duties: Night Market Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Night Market. Want to stay up-to-date with all things operations management? See our resources.

Night Market Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Night Market Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Night Market Operations Manager oversees the smooth functioning of night market activities. They coordinate with vendors to ensure stalls are set up correctly and on time. They manage staff schedules, ensuring adequate coverage for security, maintenance, and customer service. They handle vendor applications, permits, and compliance with local regulations. They monitor inventory and supplies, addressing any shortages promptly. They also resolve conflicts or issues that arise among vendors or customers. Additionally, they ensure the market area is clean and safe, conducting regular inspections. They may also be responsible for marketing and promotional activities to attract visitors.

Typical Work Day

A Night Market Operations Manager typically starts their day in the late afternoon, coordinating with vendors and staff to ensure all stalls are set up correctly. They oversee the delivery of goods, manage inventory, and address any logistical issues. As the market opens, they monitor crowd flow, handle customer inquiries, and resolve conflicts. They ensure compliance with health and safety regulations and manage financial transactions. Throughout the night, they conduct regular inspections, support vendors, and maintain security. After closing, they supervise the cleanup and prepare reports on sales and operations, wrapping up in the early morning hours.

Regular Meetings

A Night Market Operations Manager would run or attend various types of meetings to ensure smooth operations. These include pre-event planning meetings to coordinate logistics, vendor meetings to discuss stall placements and requirements, and safety briefings with security personnel to address crowd control and emergency procedures. They would also attend financial review meetings to monitor budget and revenue, and post-event debriefings to evaluate performance and identify areas for improvement. Additionally, they might participate in community outreach meetings to engage with local stakeholders and address any concerns.

Alternative Names

The occupation of Night Market Operations Manager can be referred to by several alternative names. One common alternative is Night Market Supervisor, which emphasizes the oversight aspect of the role. Another term is Night Market Coordinator, highlighting the organizational responsibilities involved. Additionally, the title Night Market Director can be used to denote a higher level of authority and strategic planning within the position. Some may also refer to this role as Night Market Administrator, focusing on the administrative duties required. Lastly, Night Market Operations Lead is another alternative that underscores leadership in managing night market activities.

Software

A Night Market Operations Manager would need several types of software to ensure smooth operations. Inventory management software is essential for tracking stock levels and managing vendor supplies. Point of Sale (POS) systems are crucial for handling transactions efficiently. Scheduling software helps in organizing staff shifts and ensuring adequate coverage. Customer relationship management (CRM) software can be used to manage vendor and customer interactions. Additionally, security software, including surveillance and incident reporting tools, is vital for maintaining a safe environment. Lastly, financial management software aids in budgeting, accounting, and financial reporting.

Templates

A Night Market Operations Manager would need several types of templates to ensure smooth operations. These include vendor application forms to streamline the onboarding process, vendor agreements to outline terms and conditions, and shift schedules to manage staff efficiently. They would also need incident report templates for documenting any issues, inventory checklists to keep track of supplies, and financial tracking sheets to monitor revenue and expenses. Additionally, marketing plan templates would help in promoting the market, and customer feedback forms would be essential for gathering insights to improve the market experience.

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