Job Duties: Oriental Medicine Store Operations Manager

Oriental Medicine Store Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Oriental Medicine Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

An Oriental Medicine Store Operations Manager oversees daily store operations, ensuring efficient and effective service delivery. They manage inventory, including ordering and stocking traditional medicinal herbs and products. They supervise staff, providing training on product knowledge and customer service. The manager ensures compliance with health regulations and maintains a clean, organized store environment. They handle customer inquiries, offering guidance on product selection and usage. Financial responsibilities include budgeting, sales tracking, and managing expenses. Additionally, they develop marketing strategies to promote the store and its offerings, fostering relationships with suppliers and customers to enhance business growth.

Typical Work Day

An Oriental Medicine Store Operations Manager typically starts their day by reviewing inventory levels and placing orders for herbs and medicinal products. They ensure the store is clean and well-organized, and that all staff are briefed on daily tasks and promotions. Throughout the day, they assist customers with product inquiries, manage staff schedules, and handle any operational issues that arise. They also oversee financial transactions, update sales records, and ensure compliance with health regulations. In the afternoon, they might meet with suppliers or attend to marketing activities. The day often ends with a review of sales performance and planning for the next day.

Regular Meetings

An Oriental Medicine Store Operations Manager would run or attend various types of meetings. These include staff meetings to discuss daily operations, inventory management, and customer service strategies. They would also hold training sessions to ensure employees are knowledgeable about products and traditional medicine practices. Additionally, they might attend supplier meetings to negotiate terms and review new products. Marketing strategy meetings would be essential to plan promotions and community outreach. Lastly, they would participate in financial review meetings to assess sales performance and budget adherence.

Alternative Names

The occupation of Oriental Medicine Store Operations Manager can be referred to by several alternative names. One common alternative is Traditional Chinese Medicine (TCM) Store Manager, emphasizing the focus on Chinese medicinal practices. Another name is Herbal Medicine Shop Supervisor, highlighting the role in overseeing herbal product sales. Additionally, the title Eastern Medicine Retail Manager can be used to reflect the broader scope of Eastern medicinal traditions. Lastly, the position may also be called an Asian Medicine Store Administrator, indicating a managerial role within a store specializing in various Asian medical practices.

Software

An Oriental Medicine Store Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing customer data. Customer Relationship Management (CRM) software helps in maintaining customer records and enhancing service quality. Accounting software is crucial for managing finances, including sales, expenses, and payroll. Additionally, scheduling software can assist in staff management and appointment bookings. Marketing automation tools are useful for promoting products and engaging with customers through email and social media campaigns.

Templates

An Oriental Medicine Store Operations Manager would need various templates to streamline operations and ensure consistency. Inventory management templates are essential for tracking stock levels of herbs, supplements, and other products. Sales and transaction templates help in recording daily sales and managing customer orders. Employee scheduling templates ensure efficient staff allocation and coverage. Financial reporting templates assist in budgeting, expense tracking, and financial analysis. Customer feedback and satisfaction survey templates are useful for gathering insights and improving service quality. Additionally, marketing and promotional templates aid in planning and executing advertising campaigns and special offers. These templates collectively enhance operational efficiency and customer satisfaction.