Job Duties: Orthopedic Shoe Store Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Orthopedic Shoe Store. Want to stay up-to-date with all things operations management? See our resources.

Orthopedic Shoe Store Operations Manager Jobs

In this article, weโ€™ll look at the job information you need to know, including an example of Orthopedic Shoe Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

An Orthopedic Shoe Store Operations Manager oversees daily store operations, ensuring efficient and effective service delivery. They manage staff, including hiring, training, and scheduling, to maintain a knowledgeable and customer-focused team. They handle inventory management, ensuring the store is well-stocked with a variety of orthopedic footwear and related products. The manager also develops and implements sales strategies to meet financial targets and enhance customer satisfaction. They maintain relationships with suppliers and vendors, negotiate contracts, and ensure compliance with health and safety regulations. Additionally, they address customer inquiries and complaints, striving to provide a positive shopping experience.

Typical Work Day

An Orthopedic Shoe Store Operations Manager typically starts their day by reviewing sales reports and inventory levels to ensure adequate stock. They then hold a morning meeting with staff to discuss daily goals, promotions, and any customer service issues. Throughout the day, they oversee store operations, assist customers with specialized footwear needs, and coordinate with suppliers for new orders. They also handle administrative tasks such as scheduling, payroll, and financial reporting. In the afternoon, they may meet with healthcare professionals to discuss partnerships or attend to marketing activities. The day usually ends with a final check on sales performance and staff feedback.

Regular Meetings

An Orthopedic Shoe Store Operations Manager would run or attend various types of meetings. These include staff meetings to discuss sales targets, inventory levels, and customer service strategies. They would also hold training sessions to ensure employees are knowledgeable about orthopedic products and fitting techniques. Additionally, they might attend supplier meetings to negotiate terms and review new product lines. Customer feedback meetings could be organized to address concerns and improve service quality. Lastly, they would participate in financial review meetings to analyze store performance and budget adherence.

Alternative Names

An Orthopedic Shoe Store Operations Manager can also be referred to as an Orthopedic Footwear Store Manager, emphasizing their role in overseeing the entire store. Another alternative name is Orthopedic Shoe Retail Manager, highlighting their focus on retail operations. They might also be called an Orthopedic Shoe Store Supervisor, which underscores their supervisory responsibilities. Additionally, the title Orthopedic Footwear Operations Coordinator can be used to reflect their coordination duties. Lastly, they could be known as an Orthopedic Shoe Store Director, indicating a higher level of leadership within the store.

Software

An Orthopedic Shoe Store Operations Manager would need several types of software to efficiently run the business. Inventory management software is essential for tracking stock levels and ordering supplies. Point of Sale (POS) systems are crucial for processing transactions and managing sales data. Customer Relationship Management (CRM) software helps in maintaining customer records and improving service. Accounting software is necessary for handling financial transactions and payroll. Additionally, scheduling software aids in staff management, while e-commerce platforms are important for online sales. Lastly, marketing software can assist in promoting the store and engaging with customers.

Templates

An Orthopedic Shoe Store Operations Manager would need several types of templates to ensure smooth operations. These include inventory management templates to track stock levels and orders, sales report templates to monitor daily, weekly, and monthly sales performance, and customer feedback forms to gather insights on product satisfaction. Additionally, employee scheduling templates would be essential for managing staff shifts, while financial tracking templates would help in budgeting and expense management. Marketing plan templates would assist in organizing promotional activities, and supplier order forms would streamline the procurement process.

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