Job Duties: Pool Billiard Club Operations Manager

Pool Billiard Club Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Pool Billiard Club Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Pool Billiard Club Operations Manager oversees daily operations, ensuring a smooth and enjoyable experience for patrons. They manage staff schedules, hire and train employees, and handle customer service issues. They are responsible for maintaining equipment, ordering supplies, and ensuring the facility is clean and safe. Financial duties include budgeting, managing expenses, and handling cash flow. They also plan and promote events, tournaments, and leagues to attract and retain customers. Additionally, they ensure compliance with local regulations and health and safety standards. Effective communication and organizational skills are essential for success in this role.

Typical Work Day

A Pool Billiard Club Operations Manager typically starts their day by inspecting the facility to ensure cleanliness and readiness. They review the schedule for reservations and events, coordinating staff assignments accordingly. Throughout the day, they oversee daily operations, manage inventory, and handle customer inquiries or complaints. They also ensure that equipment is well-maintained and order supplies as needed. Financial tasks include monitoring sales, managing budgets, and preparing reports. In the evening, they often engage with patrons, promoting a welcoming atmosphere and organizing tournaments or special events. The day concludes with closing procedures and staff debriefs.

Regular Meetings

A Pool Billiard Club Operations Manager would run or attend various types of meetings to ensure smooth club operations. These include staff meetings to discuss scheduling, training, and performance reviews. They would also hold strategy meetings with the marketing team to plan promotional events and membership drives. Financial review meetings with the accounting team to monitor budgets and expenses are essential. Additionally, they would attend vendor meetings to negotiate supplies and equipment deals. Customer feedback sessions might be organized to gather insights for service improvements. Lastly, safety and compliance meetings ensure adherence to regulations and standards.

Alternative Names

The occupation of a Pool Billiard Club Operations Manager can be referred to by several alternative names. One common alternative is Billiard Club Manager, which emphasizes the managerial aspect of the role. Another option is Pool Hall Supervisor, highlighting the supervisory duties involved. Additionally, the title Billiards Facility Director can be used to underscore the leadership and oversight responsibilities. Some may also refer to this position as a Pool Club Administrator, focusing on the administrative tasks. Lastly, the term Billiard Room Coordinator can be employed to describe the coordination and organizational aspects of the job.

Software

A Pool Billiard Club Operations Manager would need several types of software to efficiently run the club. They would require a point-of-sale (POS) system for transactions and inventory management. Scheduling software is essential for booking tables and organizing events. Customer relationship management (CRM) software helps in maintaining member records and marketing. Financial management software is necessary for budgeting and accounting. Additionally, employee management software aids in staff scheduling and payroll. Security software ensures the safety of the premises, and maintenance management software helps track equipment upkeep.

Templates

A Pool Billiard Club Operations Manager would need several types of templates to streamline operations. These include scheduling templates for staff shifts and tournament events, inventory management templates for tracking supplies and equipment, and financial templates for budgeting and expense tracking. Additionally, customer feedback forms and membership application templates are essential for maintaining customer relations and growing the club’s community. Marketing templates for social media posts, flyers, and newsletters would also be beneficial to promote events and special offers. Lastly, maintenance checklists ensure the facility and equipment are in top condition.