This article outlines the information you need when working as an Operations Manager job at your Property Maintenance. Want to stay up-to-date with all things operations management? See our resources.
Contents
In this article, we’ll look at the job information you need to know, including an example of Property Maintenance Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
A Property Maintenance Operations Manager oversees the upkeep and repair of residential or commercial properties. They coordinate maintenance staff, schedule routine inspections, and ensure compliance with safety regulations. They manage budgets, negotiate contracts with vendors, and handle emergency repairs. Additionally, they maintain records of maintenance activities and communicate with property owners or tenants to address concerns. Their role is crucial in ensuring properties remain in good condition, thereby enhancing tenant satisfaction and property value. Effective problem-solving and organizational skills are essential for success in this position.
A Property Maintenance Operations Manager typically starts their day by reviewing maintenance requests and prioritizing tasks. They conduct morning meetings with their team to assign duties and discuss ongoing projects. Throughout the day, they inspect properties to ensure compliance with safety standards and address any urgent issues. They coordinate with vendors for repairs and supplies, manage budgets, and maintain records of all maintenance activities. Regular communication with property owners and tenants is essential to address concerns and provide updates. The day often ends with reviewing completed tasks and planning for the next day.
A Property Maintenance Operations Manager would run or attend various types of meetings to ensure smooth operations. These include team meetings with maintenance staff to discuss daily tasks, safety protocols, and ongoing projects. They would also attend budget meetings with financial officers to review expenses and allocate resources. Coordination meetings with property managers and tenants are essential to address maintenance requests and schedule repairs. Additionally, they might participate in vendor meetings to negotiate contracts and service agreements. Regular performance review meetings with staff to assess productivity and training needs are also crucial. Lastly, emergency response meetings are held to plan for and manage unexpected issues like natural disasters or major system failures.
A Property Maintenance Operations Manager can also be referred to as a Facilities Maintenance Manager, emphasizing their role in overseeing the upkeep of buildings and grounds. Another alternative name is Building Operations Manager, highlighting their responsibility for the efficient functioning of property systems. They may also be called a Maintenance Supervisor, focusing on their leadership in managing maintenance staff. Additionally, the title Facilities Manager is commonly used, reflecting their broad oversight of property maintenance and operations.
A Property Maintenance Operations Manager would need a variety of software to efficiently manage their responsibilities. They would require property management software to track maintenance requests, tenant information, and lease agreements. Work order management software is essential for scheduling and tracking maintenance tasks. Inventory management software helps in keeping track of supplies and equipment. Financial management software is necessary for budgeting, invoicing, and expense tracking. Additionally, communication tools like email and messaging apps are crucial for coordinating with staff and tenants. Finally, reporting and analytics software can provide insights into operational efficiency and help in decision-making.
A Property Maintenance Operations Manager would need various templates to streamline their work. These include maintenance request forms for tenants to report issues, inspection checklists to ensure properties meet safety and quality standards, and work order templates to assign tasks to maintenance staff. They would also benefit from budget tracking spreadsheets to manage expenses, vendor contract templates for hiring external services, and preventive maintenance schedules to plan regular upkeep. Additionally, incident report forms for documenting accidents or damages and performance evaluation templates for staff assessments are essential.