Job Duties: Recreation Center Operations Manager

Recreation Center Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Recreation Center Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Recreation Center Operations Manager oversees the daily operations of a recreation facility, ensuring a safe, clean, and welcoming environment. They manage staff, including hiring, training, and scheduling, and coordinate recreational programs and events. Budget management, including monitoring expenses and revenue, is a key responsibility. They also handle customer service issues, address complaints, and ensure compliance with health and safety regulations. Marketing and promoting the center’s activities to increase participation and membership are also part of their duties. Additionally, they maintain equipment and facilities, ensuring everything is in good working order.

Typical Work Day

A Recreation Center Operations Manager typically starts their day by reviewing schedules and ensuring all staff are present. They conduct a morning meeting to discuss daily goals and address any issues. Throughout the day, they oversee facility maintenance, coordinate events, and manage budgets. They also handle customer inquiries, resolve conflicts, and ensure safety protocols are followed. Regularly, they meet with community leaders to plan future programs. By late afternoon, they review the day’s performance, prepare reports, and plan for the next day. Their day often ends with a final walkthrough of the facility to ensure everything is in order.

Regular Meetings

A Recreation Center Operations Manager would run or attend various types of meetings, including staff meetings to coordinate schedules and discuss operational issues, budget meetings to review financial performance and allocate resources, and program planning meetings to develop and evaluate recreational activities. They would also attend community outreach meetings to engage with local residents and gather feedback, safety and compliance meetings to ensure adherence to regulations, and partnership meetings with local organizations to foster collaborations. Additionally, they might participate in training sessions to stay updated on industry best practices and attend board meetings to report on the center’s performance and strategic initiatives.

Alternative Names

A Recreation Center Operations Manager can also be referred to as a Community Center Director, reflecting their role in overseeing community activities and programs. Another alternative name is Facility Manager, emphasizing their responsibility for the maintenance and operation of the physical space. They might also be called a Recreation Program Coordinator, highlighting their involvement in planning and organizing recreational activities. Additionally, the title Leisure Services Manager can be used to describe their role in managing various leisure and recreational services offered by the center.

Software

A Recreation Center Operations Manager would need facility management software to schedule and maintain the center’s amenities. They would also benefit from membership management software to handle registrations, renewals, and member communications. Financial management software is essential for budgeting, accounting, and financial reporting. Additionally, event management software would help in planning and coordinating events and activities. Customer relationship management (CRM) software is useful for tracking interactions with members and improving customer service. Lastly, staff scheduling software is necessary to manage employee shifts and ensure adequate staffing levels.

Templates

A Recreation Center Operations Manager would need a variety of templates to ensure smooth and efficient operations. These would include scheduling templates for staff shifts and activity timetables, budget and financial tracking templates to manage expenses and revenues, and maintenance checklists to ensure facility upkeep. Additionally, they would require event planning templates for organizing community events, membership tracking templates to monitor and manage member information, and incident report templates for documenting any accidents or issues. Marketing and promotional templates would also be essential for advertising programs and events.