Job Duties: Running Store Operations Manager

Running Store Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Running Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Running Store Operations Manager oversees daily store activities, ensuring smooth operations and exceptional customer service. They manage staff, including hiring, training, and scheduling, to maintain a knowledgeable and efficient team. Inventory control is crucial, requiring regular stock checks, ordering, and merchandising to keep the store well-supplied and visually appealing. They handle financial tasks such as budgeting, sales tracking, and financial reporting to meet revenue goals. Customer engagement is key, involving organizing community events, running clinics, and fostering a welcoming environment. Additionally, they address customer inquiries and resolve issues promptly. Ensuring compliance with health and safety regulations is also part of their responsibilities.

Typical Work Day

A Running Store Operations Manager starts their day by reviewing sales reports and inventory levels to ensure stock is adequate. They then hold a brief meeting with staff to discuss daily goals and any promotions. Throughout the day, they oversee customer service, assist with sales, and handle any issues that arise. They also coordinate with suppliers for new stock, manage store displays, and ensure the store is clean and organized. In the afternoon, they might conduct staff training or performance reviews. Before closing, they review the day’s sales, update records, and plan for the next day.

Regular Meetings

A Running Store Operations Manager would typically run or attend several types of meetings. These include staff meetings to discuss daily operations, sales targets, and employee performance. They would also hold inventory meetings to ensure stock levels are adequate and to plan for new product arrivals. Customer service meetings would be essential to address feedback and improve the shopping experience. Additionally, they might attend regional or corporate meetings to align store strategies with broader company goals. Training sessions for new hires and ongoing staff development would also be a key part of their responsibilities.

Alternative Names

The occupation of Running Store Operations Manager can be referred to by several alternative names. One common alternative is Retail Store Manager, which emphasizes the retail aspect of the role. Another term is Store Operations Supervisor, highlighting the supervisory responsibilities. Additionally, the title Retail Operations Manager can be used to underscore the operational focus within a retail environment. Some may also refer to this position as Store Manager, a more general term that still conveys the essence of the role. Lastly, the title Retail Store Operations Coordinator can be used to indicate a more collaborative and coordinating function within the store’s operations.

Software

A Running Store Operations Manager would need several types of software to efficiently manage the store. Point of Sale (POS) software is essential for handling transactions and sales data. Inventory management software helps track stock levels and reorder products. Customer Relationship Management (CRM) software is useful for maintaining customer information and enhancing service. Employee scheduling software aids in managing staff shifts and payroll. Additionally, accounting software is necessary for financial tracking and reporting. Marketing automation tools can assist in promoting sales and events. Finally, e-commerce platforms are important if the store also sells products online.

Templates

A Running Store Operations Manager would need several types of templates to streamline operations. These include inventory management templates to track stock levels and reorder points, employee scheduling templates to ensure adequate staffing, and sales tracking templates to monitor daily, weekly, and monthly performance. Additionally, customer feedback forms are essential for gathering insights on service quality, while marketing campaign templates help plan and execute promotional activities. Financial reporting templates are also crucial for budgeting and financial analysis. Lastly, maintenance checklists ensure the store remains in optimal condition.