Job Duties: Shabu-Shabu Restaurant Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Shabu-Shabu Restaurant. Want to stay up-to-date with all things operations management? See our resources.

Shabu-Shabu Restaurant Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Shabu-Shabu Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Shabu-Shabu Restaurant Operations Manager oversees daily operations, ensuring high-quality service and customer satisfaction. They manage staff, including hiring, training, and scheduling, to maintain efficient workflow. Inventory control is crucial, requiring regular stock checks and supplier coordination to ensure fresh ingredients. They monitor financial performance, including budgeting, cost control, and sales analysis, to maximize profitability. The manager enforces health and safety standards, ensuring compliance with regulations. They also handle customer feedback, resolving issues promptly to enhance the dining experience. Marketing and promotional activities are planned and executed to attract and retain customers.

Typical Work Day

A Shabu-Shabu Restaurant Operations Manager starts the day by overseeing the setup of the dining area and kitchen, ensuring cleanliness and readiness. They coordinate with chefs on menu items and ingredient availability, and manage staff schedules. Throughout service hours, they monitor customer satisfaction, address any issues, and ensure smooth operations. They handle inventory checks, place orders for supplies, and manage vendor relationships. Administrative tasks include reviewing financial reports, managing budgets, and planning promotional activities. The day ends with a staff debrief, addressing any concerns, and planning for the next day.

Regular Meetings

As a Shabu-Shabu Restaurant Operations Manager, one would run or attend various types of meetings. These include daily pre-shift briefings to align staff on daily specials, customer service standards, and any operational updates. Weekly staff meetings would address performance reviews, training needs, and menu changes. Monthly financial review meetings with the accounting team would focus on budgeting, cost control, and revenue analysis. Supplier meetings would ensure quality and timely delivery of ingredients. Additionally, customer feedback sessions would be held to gather insights for service improvement. Regular health and safety meetings would ensure compliance with regulations.

Alternative Names

The occupation of a Shabu-Shabu Restaurant Operations Manager can be referred to by several alternative names. One common alternative is Shabu-Shabu Restaurant General Manager, emphasizing the overall leadership role. Another option is Shabu-Shabu Restaurant Supervisor, highlighting the oversight responsibilities. Additionally, the title Shabu-Shabu Restaurant Director can be used to denote a higher level of strategic planning and decision-making. Some may also refer to this role as Shabu-Shabu Restaurant Administrator, focusing on the administrative and organizational aspects. Lastly, the term Shabu-Shabu Restaurant Operations Director can be used to emphasize the operational management duties.

Software

A Shabu-Shabu Restaurant Operations Manager would need several types of software to ensure smooth operations. Point of Sale (POS) software is essential for managing transactions and tracking sales. Inventory management software helps in monitoring stock levels and ordering supplies. Employee scheduling software is crucial for organizing staff shifts and ensuring adequate coverage. Customer relationship management (CRM) software aids in managing reservations and customer feedback. Additionally, accounting software is necessary for financial tracking and reporting. Lastly, marketing software can assist in promoting the restaurant and managing social media presence.

Templates

A Shabu-Shabu Restaurant Operations Manager would need various templates to streamline operations. These include inventory management templates to track ingredients and supplies, staff scheduling templates to ensure adequate coverage, and customer feedback forms to gather insights for improvement. Additionally, they would benefit from financial reporting templates to monitor expenses and revenue, training manuals for new employees, and health and safety checklists to maintain compliance with regulations. Marketing plan templates would also be useful for promoting the restaurant and planning events.

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