This article outlines the information you need when working as an Operations Manager job at your Shelving Store. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Shelving Store Operations Manager
Contents
Shelving Store Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Shelving Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Shelving Store Operations Manager oversees the daily operations of a retail store specializing in shelving and storage solutions. They manage staff, ensuring efficient customer service and proper training. Inventory control is a key responsibility, including ordering, stocking, and organizing products. They also handle financial tasks such as budgeting, sales tracking, and financial reporting. Ensuring the store meets safety and cleanliness standards is crucial. Additionally, they develop and implement marketing strategies to boost sales and customer engagement. Problem-solving and addressing customer complaints are also part of their role.
Typical Work Day
A Shelving Store Operations Manager typically starts their day by reviewing sales reports and inventory levels to ensure stock availability. They conduct a morning meeting with staff to assign tasks and discuss daily goals. Throughout the day, they oversee the shelving and display of products, ensuring they are organized and visually appealing. They handle customer inquiries and resolve any issues that arise. The manager also coordinates with suppliers for timely deliveries and manages staff schedules. In the afternoon, they review financial performance and prepare reports for upper management. The day concludes with a final walkthrough of the store to ensure everything is in order for the next day.
Regular Meetings
As a Shelving Store Operations Manager, one would run or attend various types of meetings. These include daily staff briefings to discuss sales targets and store performance, inventory management meetings to ensure stock levels are adequate, and vendor meetings to negotiate terms and review new products. Additionally, they would participate in safety and compliance meetings to ensure adherence to regulations, customer service training sessions to enhance staff skills, and strategic planning meetings with senior management to align store operations with broader company goals. Regular team-building meetings to boost morale and foster a collaborative work environment are also essential.
Alternative Names
The occupation of Shelving Store Operations Manager can be referred to by several alternative names. These include Store Operations Supervisor, Retail Operations Manager, Inventory Control Manager, and Store Logistics Coordinator. Other possible titles are Retail Store Manager, Stockroom Manager, and Merchandise Manager. Each of these titles emphasizes different aspects of the role, such as overseeing daily operations, managing inventory, coordinating logistics, or supervising staff. Regardless of the title, the core responsibilities typically involve ensuring efficient store operations, maintaining inventory accuracy, and optimizing the customer shopping experience.
Software
A Shelving Store Operations Manager would need inventory management software to track stock levels and reorder products efficiently. Point of Sale (POS) systems are essential for processing transactions and managing sales data. Customer Relationship Management (CRM) software helps in maintaining customer interactions and improving service. Workforce management software is crucial for scheduling staff and tracking labor costs. Additionally, financial management software aids in budgeting and financial reporting, while project management tools assist in coordinating store layout changes and promotional events.
Templates
As a Shelving Store Operations Manager, you would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels and reordering supplies. Employee scheduling templates help in organizing shifts and ensuring adequate staffing. Sales report templates are crucial for monitoring daily, weekly, and monthly performance. Customer feedback forms can be used to gather insights and improve service. Additionally, maintenance checklists ensure that shelving units and store facilities are in good condition. Lastly, training manuals and onboarding templates are vital for new employee orientation and ongoing staff development.
