This article outlines the information you need when working as an Operations Manager job at your Small Plates Restaurant. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Small Plates Restaurant Operations Manager
Contents
Small Plates Restaurant Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Small Plates Restaurant Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Small Plates Restaurant Operations Manager oversees daily operations, ensuring efficient service and high-quality food standards. They manage staff schedules, train employees, and handle customer inquiries and complaints. Inventory control, ordering supplies, and maintaining vendor relationships are key responsibilities. They also monitor financial performance, including budgeting and cost control, and implement marketing strategies to attract and retain customers. Ensuring compliance with health and safety regulations is crucial. Additionally, they collaborate with the kitchen team to develop and refine the menu, focusing on innovative small plate offerings. Effective communication and leadership skills are essential for success in this role.
Typical Work Day
A Small Plates Restaurant Operations Manager starts the day by reviewing reservations and staff schedules. They ensure the kitchen is stocked with fresh ingredients and coordinate with suppliers for timely deliveries. During service, they oversee staff, manage customer inquiries, and address any issues promptly. They monitor food quality and presentation, ensuring consistency. Post-service, they review sales reports, manage inventory, and plan for upcoming events or menu changes. They also handle administrative tasks like payroll, budgeting, and compliance with health regulations. The day ends with a team debrief to discuss performance and areas for improvement.
Regular Meetings
As a Small Plates Restaurant Operations Manager, one would run or attend various types of meetings. These include daily pre-shift briefings to align staff on menu changes and service expectations, weekly staff meetings to address performance and operational updates, and monthly inventory and supply chain meetings to ensure stock levels and vendor relationships are maintained. Additionally, they would participate in quarterly financial review meetings to assess profitability and budget adherence, and periodic health and safety compliance meetings to ensure regulatory standards are met. Regular customer feedback sessions may also be held to improve service quality.
Alternative Names
The role of a Small Plates Restaurant Operations Manager can be referred to by several alternative names. One common title is Tapas Restaurant Manager, emphasizing the focus on small, shareable dishes. Another alternative is Small Plates Dining Manager, which highlights the dining experience centered around smaller portions. Additionally, the position can be called a Small Plates Bistro Manager, reflecting a more casual, bistro-style setting. Some may also use the title Small Plates Culinary Manager, which underscores the culinary aspect of managing a restaurant that specializes in small plates.
Software
A Small Plates Restaurant Operations Manager would need several types of software to ensure smooth operations. Point of Sale (POS) systems are essential for managing transactions and tracking sales. Inventory management software helps in monitoring stock levels and ordering supplies. Employee scheduling software is crucial for organizing shifts and managing labor costs. Customer relationship management (CRM) software aids in handling reservations and customer feedback. Additionally, accounting software is necessary for financial tracking and reporting. Finally, marketing software can assist in promoting the restaurant through social media and email campaigns.
Templates
As a Small Plates Restaurant Operations Manager, you would need various templates to streamline operations. These include inventory management templates to track stock levels and reorder supplies efficiently. Scheduling templates are essential for organizing staff shifts and ensuring adequate coverage. Menu templates help in updating and printing seasonal or special menus quickly. Financial reporting templates assist in monitoring daily sales, expenses, and profitability. Customer feedback forms are useful for gathering and analyzing guest experiences. Additionally, training manuals and checklists ensure consistent staff performance and adherence to standards.
