This article outlines the information you need when working as an Operations Manager job at your Sports Card Store. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Sports Card Store Operations Manager
Contents
Sports Card Store Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Sports Card Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Sports Card Store Operations Manager oversees daily store operations, ensuring a clean, organized, and welcoming environment. They manage inventory, including ordering, receiving, and displaying sports cards and memorabilia. They supervise and train staff, schedule shifts, and handle customer service issues. The manager also develops and implements sales strategies, promotions, and events to drive traffic and sales. They maintain financial records, process transactions, and ensure compliance with company policies and industry regulations. Additionally, they stay updated on market trends and popular sports cards to make informed purchasing decisions. Effective communication with suppliers, customers, and staff is essential for success in this role.
Typical Work Day
A Sports Card Store Operations Manager typically starts their day by opening the store and ensuring all displays are organized. They oversee inventory management, checking stock levels and placing orders for new cards. Throughout the day, they assist customers, providing expertise on card values and trends. They also handle sales transactions and manage online orders. The manager coordinates with staff, assigning tasks and ensuring excellent customer service. They may also plan promotional events or trade nights to boost sales. At the end of the day, they close the store, reconcile the cash register, and review sales reports to strategize for future growth.
Regular Meetings
A Sports Card Store Operations Manager would run or attend various types of meetings. They would conduct staff meetings to discuss sales targets, inventory updates, and customer service strategies. They would also hold training sessions for new employees on store policies and product knowledge. Additionally, they would attend vendor meetings to negotiate prices and secure new merchandise. Regular financial review meetings with the store owner or financial advisor would be essential to monitor profitability. Lastly, they might participate in community or industry events to network and stay updated on market trends.
Alternative Names
The occupation of a Sports Card Store Operations Manager can be referred to by several alternative names. One common alternative is Sports Card Shop Manager, which emphasizes the retail aspect of the role. Another option is Trading Card Store Supervisor, highlighting the oversight responsibilities. Additionally, the title Sports Memorabilia Store Manager can be used if the store also deals in other sports-related collectibles. Lastly, the term Card Shop Operations Coordinator can be employed to stress the organizational and logistical duties involved in managing the store.
Software
A Sports Card Store Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing customer data. Customer Relationship Management (CRM) software helps in maintaining customer interactions and loyalty programs. Accounting software is necessary for handling financial records, invoicing, and payroll. Additionally, e-commerce platforms are crucial for online sales, while marketing automation tools assist in promoting products and engaging with customers. Lastly, scheduling software can help manage staff shifts and store hours.
Templates
A Sports Card Store Operations Manager would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels and new arrivals. Sales tracking templates help monitor daily, weekly, and monthly sales performance. Customer relationship management (CRM) templates assist in maintaining customer information and purchase history. Marketing and promotional templates are useful for planning and executing sales events and promotions. Employee scheduling templates ensure adequate staffing during peak hours. Financial reporting templates aid in budgeting and financial analysis. Lastly, supplier order templates facilitate efficient restocking of popular items.
