Job Duties: Sports Memorabilia Store Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Sports Memorabilia Store. Want to stay up-to-date with all things operations management? See our resources.

Sports Memorabilia Store Operations Manager Jobs

In this article, weโ€™ll look at the job information you need to know, including an example of Sports Memorabilia Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Sports Memorabilia Store Operations Manager oversees daily store operations, ensuring a smooth and efficient workflow. They manage inventory, including acquiring, authenticating, and pricing memorabilia. Customer service is a key responsibility, addressing inquiries and resolving issues to enhance customer satisfaction. They also supervise and train staff, ensuring adherence to company policies and procedures. Financial duties include budgeting, sales tracking, and financial reporting. Marketing and promotional activities are planned and executed to boost sales and store visibility. Additionally, they maintain store appearance, ensuring a clean and organized environment. Collaboration with suppliers and vendors is essential to secure quality products.

Typical Work Day

A Sports Memorabilia Store Operations Manager typically starts their day by reviewing sales reports and inventory levels. They ensure the store is well-stocked and visually appealing, coordinating with suppliers for new merchandise. Throughout the day, they oversee staff, providing training and support as needed. Customer interactions are frequent, involving sales assistance and resolving any issues. They also handle marketing efforts, such as social media updates and promotional events. Administrative tasks include budgeting, payroll, and maintaining records. The day often ends with a final check of the store’s condition and planning for the next day.

Regular Meetings

As a Sports Memorabilia Store Operations Manager, one would run or attend various types of meetings. These include staff meetings to discuss daily operations, sales strategies, and inventory management. They would also conduct training sessions for new employees and periodic performance reviews. Vendor meetings are essential for negotiating terms and selecting new merchandise. Marketing meetings would focus on promotional events and advertising strategies. Additionally, customer feedback sessions might be held to improve service quality. Financial review meetings with accountants or financial advisors ensure budget adherence and profitability. Lastly, community outreach meetings could be attended to foster local partnerships and sponsorships.

Alternative Names

The occupation of a Sports Memorabilia Store Operations Manager can be referred to by several alternative names. One common alternative is Sports Collectibles Store Manager, which emphasizes the collectible nature of the items sold. Another option is Sports Memorabilia Retail Manager, highlighting the retail aspect of the job. Additionally, the title Sports Merchandise Store Manager can be used to encompass a broader range of sports-related products. Lastly, Sports Memorabilia Shop Supervisor is another alternative that underscores the supervisory responsibilities of the role.

Software

A Sports Memorabilia Store Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing customer data. Customer Relationship Management (CRM) software helps in maintaining customer interactions and improving sales strategies. Accounting software is necessary for handling financial records, invoicing, and payroll. Additionally, e-commerce platforms are crucial for managing online sales and integrating with the physical store. Marketing automation tools can aid in promoting products and engaging with customers through various channels.

Templates

A Sports Memorabilia Store Operations Manager would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels and new arrivals. Sales tracking templates help monitor daily, weekly, and monthly sales performance. Customer relationship management (CRM) templates are useful for maintaining customer contact information and purchase history. Marketing campaign templates assist in planning and executing promotional activities. Employee scheduling templates ensure efficient staff allocation. Financial reporting templates are necessary for budgeting and financial analysis. Lastly, supplier order templates facilitate the timely replenishment of stock from various vendors.

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