This article outlines the information you need when working as an Operations Manager job at your Sportswear Store. Want to stay up-to-date with all things operations management? See our resources.
Job Duties: Sportswear Store Operations Manager
Contents
Sportswear Store Operations Manager Jobs
In this article, we’ll look at the job information you need to know, including an example of Sportswear Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.
Duties
A Sportswear Store Operations Manager oversees daily store operations, ensuring a high level of customer service and efficient workflow. They manage staff, including hiring, training, and scheduling, to maintain optimal performance. Inventory management is crucial, involving stock ordering, receiving, and merchandising to meet sales targets. They analyze sales data to develop strategies for improving profitability and customer satisfaction. The manager also handles budgeting, financial reporting, and compliance with company policies and regulations. Additionally, they coordinate marketing efforts, such as promotions and events, to drive store traffic and sales. Effective communication with suppliers and corporate offices is essential to address any operational issues promptly.
Typical Work Day
A Sportswear Store Operations Manager typically starts their day by reviewing sales reports and inventory levels. They conduct a morning meeting with staff to discuss daily goals, promotions, and any issues. Throughout the day, they oversee store operations, ensuring that displays are attractive and stock is replenished. They handle customer inquiries and resolve any complaints. The manager also coordinates with suppliers and manages deliveries. In the afternoon, they focus on administrative tasks such as scheduling, payroll, and performance reviews. Before closing, they review the day’s sales, prepare deposits, and ensure the store is clean and organized for the next day.
Regular Meetings
A Sportswear Store Operations Manager would run or attend various types of meetings. These include staff meetings to discuss sales targets, inventory updates, and store policies. They would also conduct training sessions to ensure employees are knowledgeable about new products and customer service techniques. Additionally, they would attend regional or corporate meetings to align with broader company strategies and goals. Performance review meetings with individual employees to provide feedback and set objectives are also common. Lastly, they might participate in vendor meetings to negotiate terms and discuss new merchandise.
Alternative Names
The occupation of a Sportswear Store Operations Manager can be referred to by several alternative names. These include Sports Apparel Store Manager, Athletic Wear Store Supervisor, Sports Retail Store Manager, and Activewear Store Operations Supervisor. Other possible titles are Sports Gear Store Manager, Fitness Apparel Store Manager, and Sports Merchandise Store Supervisor. Each of these titles reflects the role’s focus on managing the operations and staff of a retail store specializing in sportswear and athletic gear.
Software
A Sportswear Store Operations Manager would need retail management software to oversee inventory, sales, and customer data efficiently. Point of Sale (POS) systems are essential for processing transactions and tracking sales performance. Customer Relationship Management (CRM) software helps manage customer interactions and loyalty programs. Workforce management software is crucial for scheduling staff and tracking labor costs. Additionally, financial management software aids in budgeting and financial reporting. E-commerce platforms are necessary if the store also operates online. Lastly, marketing automation tools can help in executing promotional campaigns and analyzing their effectiveness.
Templates
A Sportswear Store Operations Manager would need several types of templates to streamline operations. These include inventory management templates to track stock levels and reorder products efficiently. Sales report templates are essential for analyzing daily, weekly, and monthly sales performance. Employee scheduling templates help in organizing staff shifts and ensuring adequate coverage. Customer feedback forms are useful for gathering insights to improve service. Additionally, marketing campaign templates assist in planning and executing promotional activities. Financial budgeting templates are crucial for managing expenses and forecasting revenue. Lastly, training manuals and onboarding templates ensure new hires are well-prepared for their roles.
