Job Duties: Surf School Operations Manager

Surf School Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Surf School Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Surf School Operations Manager oversees the daily operations of a surf school, ensuring smooth and efficient functioning. They manage staff schedules, coordinate surf lessons, and maintain equipment. They are responsible for customer service, addressing inquiries, and resolving issues. They also handle administrative tasks such as budgeting, marketing, and maintaining records. Ensuring safety protocols are followed and providing training to instructors are key duties. Additionally, they collaborate with local businesses and community organizations to promote the school and organize events. Their role is crucial in creating a positive and safe learning environment for students.

Typical Work Day

A Surf School Operations Manager typically starts their day by checking weather and surf conditions to plan lessons. They then coordinate with instructors, ensuring they have the necessary equipment and schedules. Throughout the day, they handle customer inquiries, bookings, and payments, often greeting clients and ensuring their satisfaction. They oversee safety protocols, manage inventory, and maintain equipment. Administrative tasks include updating records, marketing, and financial management. The day often ends with a review of the day’s activities, addressing any issues, and preparing for the next day.

Regular Meetings

A Surf School Operations Manager would run or attend various types of meetings to ensure smooth operations. These include staff meetings to discuss schedules, training, and safety protocols; marketing meetings to plan promotional activities and partnerships; and client meetings to address feedback and customize services. They would also attend community meetings to engage with local stakeholders and regulatory meetings to ensure compliance with local laws and environmental guidelines. Additionally, they might participate in financial meetings to review budgets and performance metrics, ensuring the school’s profitability and sustainability.

Alternative Names

The occupation of Surf School Operations Manager can be referred to by several alternative names. One common alternative is Surf School Director, which emphasizes the leadership role. Another option is Surf School Coordinator, highlighting the organizational aspect of the job. Some may also use Surf School Administrator, focusing on the administrative duties involved. Additionally, the title Surf School Supervisor can be used to indicate oversight responsibilities. Each of these alternative names reflects different facets of the role while maintaining the core responsibilities of managing a surf school.

Software

A Surf School Operations Manager would need scheduling software to manage class timetables and bookings efficiently. Customer relationship management (CRM) software is essential for handling client information and communications. Financial management software helps in tracking expenses, revenues, and payroll. Inventory management software is necessary for keeping track of surfboards, wetsuits, and other equipment. Additionally, marketing software, including social media management tools, is crucial for promoting the school and engaging with potential clients. Lastly, safety and training software can be used to ensure compliance with safety regulations and to provide ongoing staff training.

Templates

A Surf School Operations Manager would need a variety of templates to streamline operations. These include scheduling templates for surf lessons and instructor shifts, registration forms for new students, and liability waiver forms. They would also require financial templates for budgeting, invoicing, and expense tracking. Marketing templates for social media posts, email newsletters, and promotional flyers are essential. Additionally, feedback and evaluation forms for both students and instructors would help maintain quality. Lastly, safety and emergency procedure templates ensure preparedness and compliance with regulations.