Job Duties: Swimming Facility Operations Manager

Swimming Facility Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Swimming Facility Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Swimming Facility Operations Manager oversees the daily operations of a swimming facility, ensuring safety, cleanliness, and customer satisfaction. They manage staff, including lifeguards and maintenance personnel, and coordinate training and scheduling. They are responsible for maintaining water quality, pool equipment, and facility cleanliness. Additionally, they handle administrative tasks such as budgeting, inventory management, and compliance with health and safety regulations. They also address customer inquiries and concerns, organize events, and promote the facility to increase membership and usage. Effective communication and leadership skills are essential for this role.

Typical Work Day

A Swimming Facility Operations Manager starts the day by inspecting the pool area for cleanliness and safety, ensuring all equipment is functional. They review staff schedules, conduct briefings, and assign tasks. Throughout the day, they monitor water quality, manage inventory, and address any maintenance issues. They also handle customer inquiries, resolve complaints, and ensure compliance with health and safety regulations. Administrative duties include budgeting, payroll, and coordinating with vendors. The day often ends with a final inspection and a review of the day’s operations to plan for the next day.

Regular Meetings

A Swimming Facility Operations Manager would run or attend various types of meetings to ensure smooth facility operations. These include staff meetings to coordinate schedules, training sessions to ensure lifeguards and instructors are up-to-date on safety protocols, and maintenance meetings to address equipment and pool upkeep. They would also attend budget meetings to manage financial resources, customer feedback sessions to improve services, and compliance meetings to adhere to health and safety regulations. Additionally, they might participate in marketing strategy meetings to boost membership and community engagement.

Alternative Names

A Swimming Facility Operations Manager can also be referred to as an Aquatic Facility Manager, reflecting their role in overseeing the operations of swimming pools and aquatic centers. Another alternative name is Pool Operations Manager, which emphasizes their responsibility for the maintenance and management of pool facilities. Additionally, they may be called an Aquatics Director, highlighting their leadership in coordinating aquatic programs and staff. Some organizations might use the title Pool Manager, focusing on the day-to-day management of the swimming facility. Lastly, the term Aquatic Center Supervisor can be used to describe their supervisory role in ensuring the smooth operation of the entire aquatic center.

Software

A Swimming Facility Operations Manager would need scheduling software to manage staff shifts and pool usage. They would also require maintenance management software to track equipment servicing and repairs. Customer relationship management (CRM) software is essential for handling memberships and customer inquiries. Financial management software is necessary for budgeting, billing, and payroll. Additionally, safety and compliance software is crucial for ensuring adherence to health and safety regulations. Lastly, inventory management software would help in tracking supplies like chemicals and swim gear.

Templates

A Swimming Facility Operations Manager would need a variety of templates to ensure smooth and efficient operations. These would include scheduling templates for staff shifts and pool usage, maintenance checklists for regular equipment inspections, incident report forms for documenting accidents or issues, and financial tracking sheets for budgeting and expense management. Additionally, they would benefit from customer feedback forms to gather input from patrons, training and certification tracking templates for staff qualifications, and marketing plan templates to promote the facility’s programs and services. These templates help streamline operations, maintain safety standards, and enhance customer satisfaction.