Job Duties: Swimming Pool Operations Manager

Swimming Pool Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Swimming Pool Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Swimming Pool Operations Manager oversees the daily operations of swimming facilities, ensuring safety and cleanliness standards are met. They manage staff, including lifeguards and maintenance personnel, and coordinate training programs. They are responsible for scheduling, budgeting, and inventory management of pool supplies and equipment. The manager also handles customer service issues, enforces pool rules, and ensures compliance with health and safety regulations. Additionally, they may plan and promote events or swimming programs to increase community engagement and facility usage. Regular inspections and maintenance checks are conducted to ensure the pool’s optimal functioning.

Typical Work Day

A Swimming Pool Operations Manager typically starts their day by inspecting the pool area for cleanliness and safety, ensuring all equipment is functioning properly. They coordinate with maintenance staff to address any issues and oversee water quality testing. Throughout the day, they manage scheduling for lifeguards and other staff, handle customer inquiries and complaints, and ensure compliance with health and safety regulations. They also monitor inventory levels for chemicals and supplies, placing orders as needed. Administrative tasks, such as budgeting and reporting, are completed in the office. The day often ends with a final inspection to ensure the facility is secure and ready for the next day.

Regular Meetings

A Swimming Pool Operations Manager would run or attend various types of meetings, including staff meetings to discuss daily operations, safety protocols, and maintenance schedules. They would also conduct training sessions for lifeguards and other staff to ensure compliance with health and safety regulations. Additionally, they might attend budget meetings with upper management to discuss financial planning and resource allocation. Customer feedback meetings could be held to address patron concerns and improve services. Lastly, they would participate in vendor meetings to negotiate contracts for supplies and equipment.

Alternative Names

A Swimming Pool Operations Manager can also be referred to as an Aquatics Facility Manager, reflecting their role in overseeing the entire facility. They might be called a Pool Maintenance Supervisor, emphasizing their responsibility for the upkeep and safety of the pool. Another alternative name is Aquatics Director, which highlights their leadership in managing staff and programming. Additionally, they could be known as a Pool Operations Coordinator, focusing on the coordination of daily operations. Lastly, the title of Aquatics Operations Manager is also used, underscoring their comprehensive role in managing both the facility and its activities.

Software

A Swimming Pool Operations Manager would need several types of software to efficiently manage pool operations. They would require scheduling software to organize staff shifts and pool usage times. Maintenance management software is essential for tracking equipment upkeep and scheduling regular maintenance tasks. Water quality monitoring software helps ensure the pool meets health and safety standards. Customer relationship management (CRM) software is useful for managing memberships and customer interactions. Additionally, financial management software aids in budgeting, invoicing, and financial reporting. Lastly, training and certification tracking software ensures staff qualifications are up-to-date.

Templates

A Swimming Pool Operations Manager would need a variety of templates to ensure smooth and efficient operations. These would include maintenance checklists for daily, weekly, and monthly tasks to keep the pool in optimal condition. Incident report forms are essential for documenting any accidents or issues. Scheduling templates for staff shifts and training sessions help manage human resources effectively. Budget and expense tracking sheets are crucial for financial oversight. Additionally, customer feedback forms and membership application templates would aid in enhancing customer service and managing memberships. Lastly, compliance checklists ensure adherence to health and safety regulations.