Job Duties: Tennis Court Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Tennis Court. Want to stay up-to-date with all things operations management? See our resources.

Tennis Court Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Tennis Court Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Tennis Court Operations Manager oversees the daily operations of tennis facilities, ensuring courts are well-maintained and safe for use. They schedule court times, manage bookings, and coordinate events and tournaments. They supervise staff, including coaches and maintenance workers, and handle customer service issues. Budget management, procurement of equipment, and ensuring compliance with health and safety regulations are also key responsibilities. Additionally, they may promote the facility through marketing efforts and community outreach to attract new members and retain existing ones.

Typical Work Day

A Tennis Court Operations Manager starts the day by inspecting the courts for cleanliness and safety, ensuring nets and lines are in good condition. They coordinate with maintenance staff for any repairs and manage the scheduling of court bookings. Throughout the day, they oversee staff, handle customer inquiries, and ensure smooth operations during peak hours. They also manage inventory for equipment and supplies, and may organize events or tournaments. Administrative tasks include budgeting, reporting, and liaising with vendors. The day often ends with a final inspection and preparation for the next day’s activities.

Regular Meetings

A Tennis Court Operations Manager would run or attend various types of meetings to ensure smooth operations. They would conduct staff meetings to discuss scheduling, maintenance, and customer service. Strategy meetings with upper management would focus on long-term planning, budgeting, and marketing initiatives. They would also attend vendor meetings to negotiate contracts for supplies and services. Additionally, they might participate in community outreach meetings to foster local partnerships and promote tennis programs. Regular safety meetings would be essential to address any potential hazards and ensure compliance with regulations.

Alternative Names

A Tennis Court Operations Manager can also be referred to as a Tennis Facility Manager, overseeing the daily functions and maintenance of tennis courts. Another alternative name is Tennis Club Manager, emphasizing the role within a club setting. Additionally, the title Tennis Court Supervisor highlights the supervisory aspect of the position. Some may also use the term Tennis Court Coordinator, focusing on the organizational duties involved. Lastly, Tennis Court Director is another name that underscores the leadership responsibilities of the role.

Software

A Tennis Court Operations Manager would need scheduling software to manage court bookings and reservations efficiently. They would also benefit from customer relationship management (CRM) software to handle client interactions and maintain records. Financial management software is essential for tracking expenses, revenues, and budgeting. Additionally, maintenance management software would help in scheduling and tracking court maintenance and repairs. Marketing software could be useful for promoting events and programs. Lastly, communication tools like email platforms and messaging apps are necessary for coordinating with staff and clients.

Templates

A Tennis Court Operations Manager would need several types of templates to ensure smooth operations. These include scheduling templates for court reservations and staff shifts, maintenance checklists for regular court upkeep, and incident report forms for any accidents or issues. They would also benefit from budget tracking templates to manage expenses and revenue, marketing templates for promoting events and programs, and customer feedback forms to gather input from players. Additionally, they might need training manuals for new staff and event planning templates for tournaments and special events.

Category: Tag: