Job Duties: Tiffin Center Operations Manager

Tiffin Center Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Tiffin Center Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Tiffin Center Operations Manager oversees daily operations, ensuring timely preparation and delivery of meals. They manage staff schedules, coordinate with suppliers for fresh ingredients, and maintain inventory levels. Quality control is crucial, so they enforce hygiene and safety standards. They handle customer inquiries and resolve complaints to ensure satisfaction. Financial duties include budgeting, cost control, and financial reporting. Marketing and promotional activities may also fall under their purview to attract and retain customers. Additionally, they analyze operational data to optimize efficiency and implement improvements.

Typical Work Day

A Tiffin Center Operations Manager starts the day by overseeing the kitchen staff, ensuring timely meal preparation. They coordinate with suppliers for fresh ingredients and manage inventory levels. Throughout the day, they monitor food quality and hygiene standards, addressing any issues promptly. They also handle customer orders, ensuring timely and accurate deliveries. Administrative tasks include scheduling staff shifts, managing budgets, and maintaining records. Regularly, they review customer feedback to improve service quality. By evening, they ensure the kitchen is cleaned and prepped for the next day. Effective communication and multitasking are crucial throughout their busy day.

Regular Meetings

A Tiffin Center Operations Manager would run or attend various types of meetings to ensure smooth operations. These include daily staff briefings to discuss tasks and address any immediate issues, weekly planning meetings to review schedules and inventory, and monthly performance reviews to assess team efficiency and customer satisfaction. They would also attend supplier meetings to negotiate terms and ensure quality, as well as health and safety meetings to comply with regulations. Additionally, they might participate in strategic planning sessions with senior management to align on long-term goals.

Alternative Names

The occupation of Tiffin Center Operations Manager can be referred to by several alternative names. One common alternative is Tiffin Service Manager, which emphasizes the management aspect of the tiffin service. Another name is Food Delivery Operations Manager, highlighting the delivery component of the role. Additionally, the title Meal Service Coordinator can be used to describe the coordination and organization of meal services. Lastly, the role can also be called Catering Operations Manager, especially if the tiffin center provides catering services for events and functions. Each of these titles reflects different facets of the responsibilities involved in managing a tiffin center.

Software

A Tiffin Center Operations Manager would need various types of software to ensure smooth operations. Inventory management software is essential for tracking ingredients and supplies. Scheduling software helps in managing staff shifts and delivery timings. Customer relationship management (CRM) software is useful for maintaining customer details and preferences. Accounting software is necessary for handling finances, invoicing, and payroll. Additionally, route optimization software can enhance delivery efficiency, while feedback management tools can help in gathering and analyzing customer reviews. Lastly, communication tools like email and messaging apps are crucial for internal and external coordination.

Templates

As a Tiffin Center Operations Manager, you would need various templates to streamline operations. These include a daily menu template to plan and communicate meals, an inventory management template to track stock levels, and a delivery schedule template to ensure timely distribution. Additionally, a staff roster template would help manage employee shifts, while a customer feedback form template would gather valuable insights. Financial templates for budgeting and expense tracking are also essential, along with a hygiene and safety checklist to maintain standards.