Job Duties: Tire Repair Shop Operations Manager

Tire Repair Shop Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Tire Repair Shop Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Tire Repair Shop Operations Manager oversees daily operations, ensuring efficient workflow and customer satisfaction. They manage staff schedules, train employees, and maintain inventory levels. They also handle customer inquiries, resolve complaints, and ensure safety protocols are followed. Financial responsibilities include budgeting, cost control, and financial reporting. The manager coordinates with suppliers for timely stock replenishment and ensures equipment is well-maintained. They implement marketing strategies to attract customers and monitor market trends to stay competitive. Additionally, they ensure compliance with industry regulations and company policies.

Typical Work Day

A Tire Repair Shop Operations Manager starts the day by reviewing the schedule and assigning tasks to technicians. They ensure inventory levels are adequate, ordering supplies as needed. Throughout the day, they oversee repair and maintenance work, ensuring quality and safety standards are met. They handle customer inquiries, provide estimates, and resolve any issues. Administrative duties include managing budgets, payroll, and employee records. Regularly, they conduct staff meetings to discuss performance and improvements. The day ends with a review of completed tasks and planning for the next day.

Regular Meetings

A Tire Repair Shop Operations Manager would run or attend various types of meetings to ensure smooth operations. These include daily briefings with the repair team to discuss schedules and priorities, safety meetings to review protocols and address any incidents, and inventory meetings to manage stock levels and order supplies. They would also attend customer service meetings to handle complaints and improve service quality, and financial review meetings to monitor budgets and expenses. Additionally, they might participate in vendor meetings to negotiate contracts and pricing, and training sessions to keep staff updated on new technologies and techniques.

Alternative Names

The occupation of Tire Repair Shop Operations Manager can be referred to by several alternative names. These include Tire Service Center Manager, Tire Shop Supervisor, Tire Repair Facility Manager, and Tire Maintenance Operations Manager. Other possible titles are Tire Service Operations Supervisor, Tire Repair Shop Director, and Tire Service Department Manager. Each of these titles reflects the managerial and operational responsibilities associated with overseeing a tire repair and maintenance facility.

Software

A Tire Repair Shop Operations Manager would need several types of software to efficiently run the business. Inventory management software is essential for tracking tire stock and supplies. Customer relationship management (CRM) software helps manage customer interactions and service history. Point of sale (POS) systems streamline transactions and sales records. Scheduling software is crucial for managing appointments and staff shifts. Accounting software aids in financial tracking and reporting. Additionally, marketing software can assist in promoting services and managing online reviews. Finally, diagnostic and repair software can provide technical support for tire and vehicle assessments.

Templates

A Tire Repair Shop Operations Manager would need several types of templates to streamline operations. These include an inventory management template to track tire stock and supplies, a scheduling template to organize employee shifts and appointments, and a customer service template for recording service requests and feedback. Additionally, a financial reporting template is essential for monitoring expenses and revenue, while a maintenance checklist template ensures equipment is regularly serviced. Lastly, a training template helps standardize employee onboarding and skill development processes.