Job Duties: Trading Card Store Operations Manager

Trading Card Store Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Trading Card Store Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Trading Card Store Operations Manager oversees daily store activities, ensuring smooth operations and customer satisfaction. They manage inventory, including ordering, stocking, and organizing trading cards and related merchandise. They supervise and train staff, schedule shifts, and handle employee concerns. The manager also develops and implements sales strategies, promotions, and events to boost store traffic and revenue. They maintain financial records, process transactions, and ensure accurate cash handling. Additionally, they address customer inquiries and resolve complaints, fostering a welcoming and knowledgeable environment. The manager stays updated on market trends and popular trading cards to keep the store competitive.

Typical Work Day

A Trading Card Store Operations Manager typically starts their day by opening the store and ensuring it is clean and organized. They check inventory levels, restock shelves, and update the point-of-sale system. Throughout the day, they assist customers, answer questions, and handle transactions. They also manage online sales, process orders, and coordinate shipping. The manager oversees staff, schedules shifts, and provides training. They plan and promote events, such as tournaments or trade nights, to engage the community. At the end of the day, they close the store, balance the cash register, and prepare sales reports.

Regular Meetings

A Trading Card Store Operations Manager would run or attend various types of meetings to ensure smooth store operations. They would conduct staff meetings to discuss sales targets, inventory updates, and customer service strategies. They would also hold training sessions for new employees and ongoing training for existing staff. Additionally, they would attend vendor meetings to negotiate product supplies and pricing. Community engagement meetings with local gaming groups and event organizers would be essential to plan in-store events and tournaments. Lastly, they would participate in financial review meetings with the store owner to analyze performance metrics and budget planning.

Alternative Names

The occupation of a Trading Card Store Operations Manager can be referred to by several alternative names. One common alternative is Trading Card Shop Manager, which emphasizes the retail aspect of the role. Another option is Collectible Card Store Supervisor, highlighting the focus on collectible items. Additionally, the title Trading Card Retail Manager can be used to underscore the retail management responsibilities. Some may also refer to this position as a Hobby Store Operations Manager, especially if the store sells a variety of hobby-related items beyond trading cards.

Software

A Trading Card Store Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Point of Sale (POS) systems are essential for processing transactions and managing customer data. Customer Relationship Management (CRM) software helps in maintaining customer interactions and loyalty programs. E-commerce platforms are necessary for online sales and digital marketing tools for promoting the store. Additionally, accounting software is crucial for managing finances, while scheduling software aids in staff management. Lastly, security software ensures the protection of sensitive data and transactions.

Templates

A Trading Card Store Operations Manager would need several types of templates to streamline operations. Inventory management templates are essential for tracking stock levels, new arrivals, and sales. Customer order forms and sales receipts ensure accurate transaction records. Employee scheduling templates help manage staff shifts efficiently. Marketing and promotional templates, including flyers and social media posts, are crucial for advertising events and sales. Financial reporting templates assist in monitoring revenue, expenses, and profitability. Additionally, templates for event planning, such as tournaments or trade nights, help organize and execute successful events.