Job Duties: Water Works Operations Manager

This article outlines the information you need when working as an Operations Manager job at your Water Works. Want to stay up-to-date with all things operations management? See our resources.

Water Works Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Water Works Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

 

Duties

A Water Works Operations Manager oversees the daily operations of water treatment and distribution facilities. They ensure compliance with safety and environmental regulations, manage staff, and coordinate maintenance and repair activities. They monitor water quality, implement efficiency improvements, and develop emergency response plans. Budget management, procurement of supplies, and preparation of operational reports are also key responsibilities. Additionally, they liaise with government agencies, address public concerns, and stay updated on industry advancements to ensure the reliable delivery of clean water to the community.

Typical Work Day

A Water Works Operations Manager typically starts their day by reviewing system performance reports and addressing any overnight issues. They conduct morning briefings with their team to assign tasks and discuss ongoing projects. Throughout the day, they oversee the maintenance and repair of water treatment facilities, ensuring compliance with safety and environmental regulations. They also coordinate with local government officials and respond to public inquiries or complaints. Administrative duties include budgeting, procurement, and staff training. The day often ends with a review of daily operations and planning for the next day.

Regular Meetings

A Water Works Operations Manager would run or attend various types of meetings, including strategic planning sessions to discuss long-term goals and infrastructure improvements. They would also participate in budget meetings to allocate resources effectively. Regular staff meetings are essential for coordinating daily operations and addressing any immediate issues. Safety and compliance meetings ensure adherence to regulations and protocols. Additionally, they might attend community outreach meetings to inform the public about water quality and conservation efforts. Emergency response meetings are crucial for planning and managing crises like water contamination or natural disasters.

Alternative Names

The occupation of Water Works Operations Manager can be referred to by several alternative names. These include Water Utility Manager, Water Treatment Plant Manager, Water Resources Manager, and Water Services Operations Manager. Additionally, the role may be known as Water Supply Operations Manager, Water Distribution Manager, or Water Systems Operations Manager. Each of these titles reflects the core responsibilities of overseeing the operations, maintenance, and management of water treatment and distribution systems to ensure safe and reliable water supply.

Software

A Water Works Operations Manager would need several types of software to effectively manage their responsibilities. They would require SCADA (Supervisory Control and Data Acquisition) systems for real-time monitoring and control of water treatment processes. GIS (Geographic Information Systems) software is essential for mapping and managing water distribution networks. CMMS (Computerized Maintenance Management Systems) helps in scheduling and tracking maintenance activities. Additionally, data analysis tools are necessary for performance metrics and regulatory compliance. Project management software aids in coordinating projects and resources, while customer relationship management (CRM) systems help manage customer interactions and service requests.

Templates

A Water Works Operations Manager would need several types of templates to ensure efficient and compliant operations. These include maintenance schedules for regular equipment checks, incident report forms for documenting any operational issues or accidents, and compliance checklists to ensure adherence to environmental and safety regulations. Additionally, they would require budget templates for financial planning and tracking, employee shift schedules to manage staffing, and customer service response templates to address public inquiries and complaints. Emergency response plans are also crucial for handling unexpected situations like water contamination or system failures.

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