Job Duties: Wholesale Florist Operations Manager

Wholesale Florist Operations Manager Jobs

In this article, we’ll look at the job information you need to know, including an example of Wholesale Florist Operations Manager daily duties, a typical work day in the role & team meetings you would attend. We’ll also look at alternative names for this role and the software & templates you would use in this role.

Duties

A Wholesale Florist Operations Manager oversees the daily operations of a wholesale floral business. They manage inventory, ensuring a consistent supply of fresh flowers and related products. They coordinate with suppliers and negotiate contracts to secure the best prices. The manager supervises staff, schedules shifts, and ensures efficient workflow. They also handle customer relations, addressing inquiries and resolving issues promptly. Additionally, they monitor sales trends, prepare financial reports, and implement strategies to boost profitability. Ensuring compliance with health and safety regulations and maintaining high-quality standards are also key responsibilities.

Typical Work Day

A Wholesale Florist Operations Manager starts the day by overseeing the arrival and quality inspection of fresh flower shipments. They coordinate with suppliers and manage inventory levels to ensure optimal stock. Throughout the day, they supervise staff, ensuring efficient order processing and timely deliveries. They handle customer inquiries, resolve any issues, and maintain strong client relationships. Administrative tasks include updating records, managing budgets, and planning logistics. Regular meetings with the sales team help align operational goals. The day often ends with reviewing performance metrics and planning for the next day’s activities.

Regular Meetings

A Wholesale Florist Operations Manager would run or attend various types of meetings to ensure smooth operations. These include daily staff briefings to discuss workflow and address any immediate issues, inventory management meetings to review stock levels and order requirements, and supplier negotiations to secure the best prices and quality. They would also participate in sales strategy sessions to align with market demands, customer service meetings to resolve client concerns, and safety compliance meetings to ensure adherence to regulations. Additionally, they might attend industry conferences to stay updated on trends and network with peers.

Alternative Names

A Wholesale Florist Operations Manager can also be referred to as a Floral Distribution Manager, overseeing the logistics and supply chain of floral products. Another alternative name is Flower Supply Chain Coordinator, focusing on the coordination of flower deliveries and inventory management. Additionally, this role can be called a Floral Warehouse Supervisor, emphasizing the management of warehouse operations and staff. Lastly, the title of Floral Logistics Manager highlights the responsibility for transportation and distribution of floral goods.

Software

A Wholesale Florist Operations Manager would need inventory management software to track stock levels and manage orders efficiently. Customer relationship management (CRM) software is essential for maintaining client information and improving customer service. They would also benefit from accounting software to handle invoicing, payroll, and financial reporting. Additionally, logistics and supply chain management software would be crucial for coordinating deliveries and managing supplier relationships. Lastly, point-of-sale (POS) systems can streamline sales transactions and provide valuable sales data. These tools collectively enhance operational efficiency, customer satisfaction, and financial oversight.

Templates

A Wholesale Florist Operations Manager would need several types of templates to streamline operations. These include inventory management templates to track stock levels and orders, and scheduling templates to organize staff shifts and delivery routes. Financial templates for budgeting, invoicing, and expense tracking are essential for maintaining profitability. Customer relationship management (CRM) templates help manage client interactions and sales leads. Additionally, quality control checklists ensure product standards are met, and training templates assist in onboarding new employees. Lastly, marketing templates for promotional materials and social media planning can help boost sales and brand visibility.